Summary
Overview
Work History
Education
Skills
Timeline
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Valerie Hess

Valerie Hess

Long Beach,CA

Summary

I have experience in all aspects of cleaning. I have been cleaning for a majority of my lifetime , I have been doing it professionally for over 20 years I have experience in lodging,hotels,residential, and industrial cleaning. I’m very efficient and have a keen eye for detail. I take criticism as constructive

Overview

7
7
years of professional experience

Work History

Head of Housekeeping Services

Cabins4less
Big Bear Lake, CA
10.2020 - Current
  • Created and strategized a training program for all employees and put it in to action
  • Monitored the performance of all personnel, conducted regular inspections and provided feedback to ensure quality standards were met.
  • Ensured the cleanliness and organization of all guest rooms, public areas, and back-of-house facilities.
  • Created work schedules for housekeeping staff according to occupancy levels.
  • Ordered necessary supplies to maintain an adequate inventory level for cleaning activities.

Room Attendant

Embassy Suite Hotel
Ontario, CA
04.2017 - 09.2020
  • Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
  • Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
  • Checked for damage to walls or furniture and reported any issues to the supervisor.

Education

High School Diploma -

Big Bear High School
Big Bear Lake, CA
08-2002

Skills

  • Workload prioritization
  • Task Delegation
  • Budgeting and financial management
  • Health and safety compliance

Timeline

Head of Housekeeping Services

Cabins4less
10.2020 - Current

Room Attendant

Embassy Suite Hotel
04.2017 - 09.2020

High School Diploma -

Big Bear High School

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Valerie Hess