Valerie Jackson
Evans Realty Inc.
SCOTTSBORO,AL
14
years of professional experience
Detail-oriented Leasing Specialist with a strong focus on tenant issue resolution, effective communication, and compliance management. Committed to enhancing tenant satisfaction and driving occupancy rates through strategic marketing initiatives.
Work History
Leasing Specialist
6 Years 11 Months- Managed lease agreements and ensured compliance with company policies and local regulations.
- Cultivated strong tenant relationships through effective communication and personalized service.
- Coordinated property tours, showcasing amenities and features to prospective residents.
- Developed marketing strategies to enhance property visibility and attract new tenants.
- Streamlined application processing, reducing turnaround time for lease approvals.
- Processing and reviewing credit reports, background, verifying income, verifying rental or mortgage history.
- Answered phone calls and emails and responded to questions from prospects quickly and effectively.
- Coordinated move-ins and move-outs, ensuring seamless transitions for both new and departing residents.
- Managed over 206 leases by preparing for renewals and vacancies and enforced occupancy and payment terms.
- Managed property showings for prospective tenants, highlighting amenities and answering questions to secure interest in units.
- Collaborated with maintenance teams to address any issues promptly, ensuring tenant satisfaction and retention.
- Checked and reviewed payments, entering payments, scanning payments into the bank.
Orthodontic Assistant
3 Years 3 Months- Collaborated with orthodontist to ensure optimal workflow and efficiency during appointments.
- Assisted in patient preparation and management during orthodontic procedures.
- Maintained accurate patient records and updated treatment plans consistently.
- Educated patients on oral hygiene practices and post-treatment care guidelines.
- Trained new staff on office protocols and assisting techniques effectively.
- Banding and clip-out and/or replace arch wires, bonding, fitting bands
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Maintained detailed progress notes for each patient to support continuity of care throughout their treatment plan.
- Poured and shaped molds from impressions and trimmed molds in grinder.
- Set appointments and made follow-up calls.
- Entering payments into the system.
Waitress
4 Years 2 Months- Provided exceptional customer service in fast-paced restaurant environment.
- Managed multiple tables efficiently, ensuring timely order delivery.
- Handled customer inquiries and resolved complaints effectively, enhancing satisfaction.
- Collaborated with kitchen staff to coordinate food preparation and presentation.
- Assisted in training new waitstaff on menu items and service standards.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Education
High School Diploma
No Degree
Skills
Lease reporting
Fair housing policies
Leasing reports
Goal-oriented
Tenant background checks
Written communication
Microsoft Office proficiency
Customer engagement
Collaboration techniques
Follow-up
Microsoft Office suite
Team building
Goal oriented
Timeline
Leasing Specialist
Evans Realty Inc.
09.2019 - CurrentRead More
Orthodontic Assistant
Dr. Reynolds Office
05.2016 - 08.2019Read More
Waitress
Buenavista Mexican Cantina
03.2012 - 05.2016Read More
Northeast Alabama Community College
No Degree
Read More
Scottsboro High School
High School Diploma
Read More