Valerie Jones-Williams
Oakland,TN
Summary
Dynamic Intake Coordinator at Methodist Alliance Home Medical Equipment, adept at optimizing patient intake and scheduling processes. Expert in insurance verification and follow-up, enhancing operational efficiency and patient access. Proven ability to manage multi-line phone systems while delivering exceptional service, ensuring timely equipment delivery and setup.
Overview
14
14
years of professional experience
Work History
Intake Coordinator
Methodist Alliance Home Medical Equipment
Memphis, TN
08.2017 - 01.2025
- Coordinated patient intake processes to ensure timely and accurate information collection.
- Managed scheduling for equipment delivery and setup, optimizing operational efficiency.
- Collaborated with healthcare providers to streamline referral processes and improve patient access.
- On-Call weekends and after hour for equipment to hospital and patients home.
- Verification of insurance status, (CMNs), (PARs)
- Take credit card payments for equipment delivery.
- Multi-line phone systems, Call Routing/Forwarding.
- Medical Terminology
ER Registrar
Methodist University Hospital
Memphis, TN
01.2011 - 02.2013
- Managed patient registration processes efficiently, ensuring accurate data entry and compliance with hospital protocols.
- Coordinated communication between patients and medical staff to enhance service delivery in high-pressure environments.
Education
High School Diploma -
East High
Memphis, TN05-1980
Skills
- Insurance verification
- Follow-up skills
- Multi-line phone systems
- Appointment scheduling
Timeline
Intake Coordinator
Methodist Alliance Home Medical Equipment
08.2017 - 01.2025
ER Registrar
Methodist University Hospital
01.2011 - 02.2013
High School Diploma -
East High
Work History
I work at Nurse Finders and Eagle Staffing Agency a staffing manager.