Valerie Keith-Thomas
Baltimore,MD
Summary
Dedicated office supervisor with a proven track record in enhancing service delivery and compliance adherence. Skilled in training staff and implementing workflow improvements.
Overview
45
45
years of professional experience
Work History
Office Supervisor
Dept. of Social Services Adult Services
Baltimore, MD
12.1983 - 01.2023
- Supervised daily operations of adult services programs, ensuring compliance with policies and regulations.
- Coordinated staff training sessions to enhance service delivery and improve client interactions.
- Implemented quality control measures, increasing efficiency in client case management processes.
File Clerk
Federal Bureau of Investigation (FBI), Washington, D.C
Washington, DC
06.1978 - 07.1983
- Organized and maintained confidential files in alignment with federal regulations.
- Processed incoming documents for accurate filing and retrieval.
Education
High School Diploma -
Frederick Douglass
Baltimore, MD06-1978
Skills
- Training and coaching
- Scheduling and calendar management
- Workflow planning
- Documentation and control
Timeline
Office Supervisor
Dept. of Social Services Adult Services
12.1983 - 01.2023
File Clerk
Federal Bureau of Investigation (FBI), Washington, D.C
06.1978 - 07.1983
High School Diploma -
Frederick Douglass