Valerie Lanza
Miller Place,NY
Summary
Meticulous and hardworking Unit Secretary with strong foundation in team training and development for administrative roles. Knowledge of medical billing, appointment scheduling and medication inventory management in providing quality patient care.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Unit Secretary
Fresenius Medical Care
04.2022 - Current
- Managed incoming calls and directed to appropriate department.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Maintained current and accurate medical records for patients.
- Supported office staff and operational requirements with administrative tasks.
- Provided information for patient admissions and discharges to foster timely processing.
CNA
The Daughters Of Wisdom
02.2018 - 02.2020
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
Recreational Therapist
Nesconset Nursing Center
03.1995 - 03.1999
- Organized recreation and therapy programs congruent with participants' therapy goals, abilities and personal interests.
- Scheduled and led specialized programs allowing participants to engage in exercise and recreation, supporting social and physical wellbeing.
- Encouraged clients with special needs and circumstances to acquire new skills and get involved in health-promoting leisure activities.
- Conducted patient evaluations to identify mental, emotional, social and physical aptitudes, assess abilities and identify conditions suitable for recreational interventions.
Education
CNA License - Healthcare
Pasco Hernando Community College
Wesley Chapel, FL06.2008
Bachelor of Arts - Therapeutic Recreation
St. Joseph’s College, Patchogue
New York, NY06.1995
Associate of Arts - Associates
Suffolk Community College
New Suffolk, NY06.1992
Skills
- Payment Collection
- Incoming Call Management
- EMR Systems
- Medical Billing and Coding
- Nursing Unit Operations
- Medical Transcription
- Insurance Claims
- Customer Service
- Inpatient Care
Certification
- CNA - Certified Nurse Assistant
Timeline
Unit Secretary
Fresenius Medical Care
04.2022 - Current
CNA
The Daughters Of Wisdom
02.2018 - 02.2020
Recreational Therapist
Nesconset Nursing Center
03.1995 - 03.1999
CNA License - Healthcare
Pasco Hernando Community College
Bachelor of Arts - Therapeutic Recreation
St. Joseph’s College, Patchogue
Associate of Arts - Associates
Suffolk Community College
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