Summary
Overview
Work History
Education
Skills
Timeline
Generic

Valerie Lopez

Porterville,CA

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

4
4
years of professional experience

Work History

Lead Sales Key Holder

Dollar General
Porterville, CA
09.2021 - Current
  • Managed daily operations of sales floor, including customer service, merchandising and stock replenishment.
  • Trained new staff members on product knowledge, sales techniques and customer service skills.
  • Motivated team members to reach individual and collective goals.
  • Ensured compliance with all applicable laws regarding the sale of alcohol and tobacco products or age restricted items.
  • Resolved any customer complaints in a timely manner while demonstrating excellent problem-solving abilities.
  • Organized promotional events such as special discounts or contests that increased store traffic and boosted sales revenue.
  • Oversaw daily opening and closing duties such as counting register funds, verifying deposits and reconciling tills.
  • Inspected merchandise regularly for quality assurance purposes.
  • Established relationships with customers through friendly interactions.
  • Performed routine maintenance tasks such as cleaning shelves or displays.
  • Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Answered store and merchandise questions and led customers to wanted items.
  • Computed purchases and received and processed cash or credit payment.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

Cashier

Burger King
Porterville, CA
10.2020 - 09.2021
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Built and maintained productive relationships with employees.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.

Education

Associate of Science - Biological And Physical Sciences

Porterville College
Porterville, CA
05-2022

High School Diploma -

Monache High School
Porterville, CA
06-2018

Bachelor of Science - Biological And Physical Sciences

California State University - Fresno
Fresno, CA

Skills

  • Inventory Control
  • Loss Prevention
  • Retail Sales
  • Bank Deposits
  • Training and mentoring
  • Team training and development
  • Sales proficiency
  • Store maintenance
  • Cash Handling
  • Pricing
  • Reporting Skills
  • Organizational Skills
  • Microsoft Skills
  • Typing
  • Verbal Communications
  • Professionalism
  • Confidentiality

Timeline

Lead Sales Key Holder

Dollar General
09.2021 - Current

Cashier

Burger King
10.2020 - 09.2021

Associate of Science - Biological And Physical Sciences

Porterville College

High School Diploma -

Monache High School

Bachelor of Science - Biological And Physical Sciences

California State University - Fresno

Similar Profiles

CREATE PROFILE
Valerie Lopez