Valerie MacDougall Quesada
Inver Grove Heights,MN
Overview
3
3
years of professional experience
1
1
Certification
Work History
Secret Shopper
Twin City Staffing
11.2023 - Current
- Receive a list of orders and visit diverse locations to engage in simulated alcohol and tobacco transactions
- Ensure stringent adherence to age verification protocols
- Offer in-depth feedback on each transaction experience
- Demonstrate a keen attention to detail and a dedication to responsible practices
- Dependable means of transportation and a valid driver's license
Marketing Coordinator Intern
Paw House Roasters
06.2022 - 08.2022
- Evaluated the accuracy and efficacy of translated materials
- Helped with the planning and hosting of new collaborations, announcements, and events for the public
- Participated in brainstorming meetings to develop marketing collateral and determined the best tactics for solving challenges
- Monitored web traffic to analyze website performance
- Directed marketing campaigns with sponsors
- Collaborated on the translation and refinement of diverse materials
Nurturing Marketing Specialist Intern
Vida Sostenible Costa Rica
06.2022 - 08.2022
- Built and maintained strong, long-term relationships with leads through targeted communication and engagement efforts
- Identified appropriate marketing channels and target customers for campaigns
- Planned marketing initiatives and leveraged referral networks to promote business development
- Managed the translation/reproduction of member communications into different languages and formats
- Reported and analyzed new leads for weekly projects
- Facilitated the development of their new website through collaborative coordination with the social media team
Front Desk Receptionist
Salon Nefisa
05.2021 - 04.2022
- Coordinated appointments while welcoming 20-40 customers per shift
- Kept a professional, orderly, and clean lobby and workspace
- Unloaded inventory, stored supplies, and made sure that over 100 items in inventory were counted accurately
- Scheduled, coordinated, and confirmed appointments and meetings.
- Resolved customer issues quickly and notified the supervisor immediately when problems escalated.
- Answered 50-90 (on average) calls per day while effectively memorizing and explaining over 55 company products and services
Education
Bachelor's of Arts & Science - International Studies & Romance Languages
University of Missouri - Columbia
Columbia, MO05.2023
Skills
- Adaptability
- Data Entry
- Phone Etiquette
- Spanish
- Spreadsheets
- Intercultural Communication
- English Translation
- Team Leadership
- Reporting & Analysis
- Multicultural Education
Certification
Multicultural Studies-Undergraduate Certification
Timeline
Secret Shopper
Twin City Staffing
11.2023 - Current
Marketing Coordinator Intern
Paw House Roasters
06.2022 - 08.2022
Nurturing Marketing Specialist Intern
Vida Sostenible Costa Rica
06.2022 - 08.2022
Front Desk Receptionist
Salon Nefisa
05.2021 - 04.2022
Bachelor's of Arts & Science - International Studies & Romance Languages
University of Missouri - Columbia