Valerie Maloid
Lufkin,TX
Summary
Dynamic cashier with proven expertise at Whataburger, delivering exceptional customer service and resolving issues efficiently. Skilled in cash handling and maintaining accuracy, I consistently foster positive shopping experiences, contributing to repeat business and customer satisfaction. Recognized for reliability and professionalism, I thrive in fast-paced environments while ensuring compliance with safety standards.
Overview
6
6
years of professional experience
Work History
Cashier
Brookshire Brothers
03.2025 - Current
- Processed customer transactions accurately using point-of-sale system and handled cash, card, and coupon payments.
- Greeted shoppers promptly and provided courteous service at checkout to support positive store experience.
- Scanned merchandise efficiently while verifying prices, promotions, and product codes for accuracy.
- Balanced register drawer carefully and reported discrepancies according to store cash-handling procedures.
- Resolved minor checkout issues, including voids, price checks, and payment corrections, with minimal disruption.
Cashier
Whataburger
12.2023 - 01.2024
- Maintained organized checkout area and replenished bags, receipt paper, and register supplies as needed.
- Supported front-end operations by assisting with line management and directing customers to proper service areas.
- Followed loss prevention and safety procedures while handling transactions and protecting customer information.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier
Jack in the Box
09.2023 - 10.2023
- Processed customer transactions accurately using point-of-sale system and handled cash, card, and coupon payments.
- Greeted shoppers promptly and provided courteous service at checkout to support positive store experience.
- Scanned merchandise efficiently while verifying prices, promotions, and product codes for accuracy.
- Balanced register drawer carefully and reported discrepancies according to store cash-handling procedures.
- Resolved minor checkout issues, including voids, price checks, and payment corrections, with minimal disruption.
Sales Associate
Walmart
06.2022 - 08.2022
- Assisted customers with product location, pricing, and purchase decisions on sales floor.
- Restocked merchandise, organized displays, and maintained clean, shopper-ready aisles.
- Processed transactions accurately while handling cash, card, and return requests.
- Resolved basic customer concerns by coordinating with associates and supervisors.
- Verified inventory accuracy and reported low-stock items for replenishment.
- Followed store policies for safety, loss prevention, and merchandise handling.
Cashier
Whataburger
08.2020 - 01.2021
- Processed customer transactions accurately using point-of-sale system and handled cash, card, and coupon payments.
- Greeted shoppers promptly and provided courteous service at checkout to support positive store experience.
- Scanned merchandise efficiently while verifying prices, promotions, and product codes for accuracy.
- Balanced register drawer carefully and reported discrepancies according to store cash-handling procedures.
- Resolved minor checkout issues, including voids, price checks, and payment corrections, with minimal disruption.
- Maintained organized checkout area and replenished bags, receipt paper, and register supplies as needed.
- Followed loss prevention and safety procedures while handling transactions and protecting customer information.
- Supported front-end operations by assisting with line management and directing customers to proper service areas.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Packer
Pilgrims Pride
04.2020 - 06.2020
- Packaged poultry products according to quality standards and production specifications.
- Inspected items for defects, ensuring only approved product reached packaging lines.
- Labeled cartons accurately to support traceability and shipping requirements.
- Stacked and organized finished cases for efficient palletizing and warehouse transfer.
- Followed food safety and sanitation procedures throughout packing operations.
- Maintained clean work areas and supported equipment sanitation between production runs.
- Adapted quickly to line changes while maintaining consistent packing speed and accuracy.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash register operation
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Product restocking
- Product knowledge
- Issue resolution
- Complex Problem-solving
- Staff training
- Guest inquiries
- ID verification
- Attention to detail
Timeline
Cashier
Brookshire Brothers
03.2025 - Current
Cashier
Whataburger
12.2023 - 01.2024
Cashier
Jack in the Box
09.2023 - 10.2023
Sales Associate
Walmart
06.2022 - 08.2022
Cashier
Whataburger
08.2020 - 01.2021
Packer
Pilgrims Pride
04.2020 - 06.2020