Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Valerie Marroquin

Plantation,United States

Summary

Motivated and proactive professional with a keen interest in taking on new challenges. Known for a strong work ethic, adaptability, and effective problem-solving skills. Capable of working independently while quickly learning and mastering new tasks to achieve excellent results in various roles.

Overview

11
11
years of professional experience

Work History

Inventory Specialist

Walgreens
Plantation, FL
12.2023 - 09.2024
  • Leveraged barcode scanners to efficiently update inventory records, ensuring real-time accuracy within the system.
  • Produced comprehensive weekly, monthly, and quarterly reports detailing inventory movements and stock levels to support strategic decision-making.
  • Closely monitored shipments from suppliers to guarantee prompt receipt of goods, preventing stockouts and disruptions in patient care.
  • Collaborated seamlessly with pharmacists and pharmacy technicians to manage high-demand medications, specialty drugs, and controlled substances in strict compliance with regulatory standards.
  • Ensured the proper storage of all pharmaceuticals, including temperature-sensitive and hazardous substances, to preserve product integrity and safety.
  • Processed returns of expired or damaged medications, adhering to stringent disposal protocols to uphold health and safety regulations.
  • Coordinated proactively with pharmaceutical suppliers, placing orders, tracking shipments, and verifying accuracy upon receipt to maintain a precise inventory record.
  • Vigilantly monitored and maintained optimal stock levels of pharmaceutical products, including specialized items like embervyles, to ensure an uninterrupted supply for patient needs.

Customer Service Representative

Walgreens
Plantation, FL
03.2020 - 12.2023
  • Responded to customer inquiries with precise, comprehensive information about products and services, ensuring clarity and satisfaction.
  • Delivered exceptional customer service, swiftly resolving complaints and turning challenging situations into positive experiences.
  • Assisted customers through every stage of their journey, including product selection, ordering, billing, returns, exchanges, and technical support, providing seamless and stress-free interactions.
  • Tackled complex issues by collaborating with various departments to devise effective solutions tailored to each customer's needs.
  • Managed inbound calls efficiently to provide top-tier customer support and facilitate swift resolutions.
  • Cultivated strong, lasting relationships with customers through personalized assistance, fostering loyalty and trust.

Message Therapist

Margate School Of Beauty
Margate, FL
05.2013 - 05.2014
  • Provided therapeutic massage treatments to clients, including Swedish, deep tissue, and sports massages.
  • Educated clients on proper post-treatment care such as strhing exercises or lifestyle changes that could enhance the effects of the massage.
  • Demonstrated knowledge of anatomy and physiology to determine appropriate massage techniques for each client's needs.
  • Utilized various modalities such as trigger point therapy, myofascial release, neuromuscular technique, hydrotherapy, reflexology, lymphatic drainage, acupressure points and energy healing techniques in treatments.
  • Attended continuing education classes on a regular basis in order to stay current on best practices in the field.

Education

High School Diploma -

John Adams High School
Ozone Park, NY
06-2011

Skills

  • Records Management
  • Inventory Tracking
  • Order Fulfillment
  • Data Management
  • Discrepancy Resolution
  • Inventory Control

Languages

Spanish
Limited

Timeline

Inventory Specialist

Walgreens
12.2023 - 09.2024

Customer Service Representative

Walgreens
03.2020 - 12.2023

Message Therapist

Margate School Of Beauty
05.2013 - 05.2014

High School Diploma -

John Adams High School

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Valerie Marroquin