VALERIE MOISE
Orlando
Summary
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
7
7
years of professional experience
Work History
Practice Manager
AdventHealth Medical Group
Orlando, FL
11.2025 - Current
- Monitor operational performance, documentation standards, compliance requirements, and process improvement initiatives.
- Assist with budget management, staffing oversight, and productivity optimization while maintaining cost-effective operations.
- Oversee front-end revenue cycle activities, including insurance verification, patient collections, coding accuracy, and clean claim processes to support timely reimbursement.
Outpatient Imaging Supervisor
AdventHealth
Orlando, FL
08.2024 - 11.2025
- Managed daily outpatient imaging operations to ensure efficient workflows, timely patient services, and high-quality care delivery.
- Supported employee development through coaching, training, performance evaluations, and ongoing team engagement initiatives.
- Implemented workflow enhancements that improved operational efficiency and team productivity.
- Addressed operational challenges and employee concerns to maintain a collaborative and positive work environment.
- Enhanced patient satisfaction by improving service processes and responding effectively to patient concerns.
- Facilitated team meetings to strengthen communication, reinforce expectations, and encourage continuous improvement.
Front Desk Receptionist Outpatient Imaging
AdventHealth
Orlando, FL
10.2023 - 08.2024
- Managed patient check-in operations while delivering a welcoming and professional front desk experience.
- Coordinated appointment scheduling, confirmations, and patient communications to support efficient clinic operations.
- Handled high-volume phone calls and directed inquiries to appropriate staff for timely resolution.
- Supported administrative operations including data entry, document preparation, and records management.
- Maintained strong patient service standards while managing multiple administrative tasks in a fast-paced healthcare environment.
Engagement Specialist
AdventHealth
Orlando, FL
05.2023 - 10.2023
- Coordinated monthly leadership collaboration initiatives for Innovation Tower to promote engagement and organizational alignment.
- Delivered exceptional guest and employee experiences by managing front desk operations and visitor interactions.
- Maintained an organized, professional front office environment to support a positive workplace culture.
- Provided administrative support including data management, documentation, and office coordination.
Lead Front Desk Coordinator
Premier Orthopedic of Orlando
Orlando, FL
03.2021 - 05.2023
- Led front desk operations for a busy orthopedic practice, ensuring efficient patient check-in, scheduling, and communication processes.
- Coordinated appointment scheduling and patient inquiries while maintaining high customer service standards.
- Managed high call volumes and directed patient needs to appropriate clinical or administrative staff.
- Supported office efficiency through administrative coordination and front desk workflow management.
Office Manager/Operations Executive
The Dalegrands Services
Orlando, FL
03.2019 - 03.2021
- Managed daily business operations including financial tracking, vendor coordination, and administrative oversight.
- Monitored budgets and expenditures to improve financial control and operational efficiency.
- Negotiated vendor contracts to reduce operational costs and optimize office resources.
- Implemented document management procedures that improved organization and accessibility of company records.
- Maintained confidentiality of financial and personnel information while ensuring accurate recordkeeping.
Relationship Manager/Executive Assistant
Law Office of Jack D. King (Best Temp Services)
Orlando, FL
04.2019 - 11.2020
- Served as liaison between the law office and medical providers to coordinate documentation and case-related communications.
- Built and maintained strong client relationships through proactive communication and problem resolution.
- Collaborated with cross-functional teams to improve service delivery and client experience.
- Assessed client needs and developed solutions to address operational or service challenges.
Education
Bachelor of Science - Healthcare Administration
AdventHealth University
Skills
- Proficient in Microsoft Office
- CPR- Basic Life Support (CPR & AED)
- Fluent in Spanish
- Fluent in Haitian Creole
- Fluent in French
- Exceptional communication
- Goal oriented
- Staff management
Timeline
Practice Manager
AdventHealth Medical Group
11.2025 - Current
Outpatient Imaging Supervisor
AdventHealth
08.2024 - 11.2025
Front Desk Receptionist Outpatient Imaging
AdventHealth
10.2023 - 08.2024
Engagement Specialist
AdventHealth
05.2023 - 10.2023
Lead Front Desk Coordinator
Premier Orthopedic of Orlando
03.2021 - 05.2023
Relationship Manager/Executive Assistant
Law Office of Jack D. King (Best Temp Services)
04.2019 - 11.2020
Office Manager/Operations Executive
The Dalegrands Services
03.2019 - 03.2021
Bachelor of Science - Healthcare Administration
AdventHealth University