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Dynamic Practice Manager with extensive experience in healthcare administration, medical office operations, and revenue cycle optimization. Proven track record at Mount Sinai Morningside Hospital driving efficiency, enhancing patient experience, and mentoring cross-functional teams. Adept at process improvement, insurance/billing management, and building collaborative, patient-centered care environments. Bilingual in English and Spanish, with strong leadership skills and a commitment to delivering measurable results.

With over a decade of experience in healthcare administration, I have effectively led daily operations for various clinics, managing budgets up to $4M and achieving significant cost reductions. My roles have included enhancing patient satisfaction and new patient growth metrics, while maintaining low employee turnover through training and mentoring initiatives. I possess a strong background in human capital management, revenue cycle oversight, and compliance. I have successfully implemented processes that improved operational efficiency and staff management in both outpatient and specialty practices. My diverse experience across disciplines equips me with a unique perspective to drive organizational success and enhance the quality of care provided to patients.

Experienced medical professional in the healthcare industry, skilled in patient relations, insurance processing, medical coding, and office management. Known for excellent communication, multitasking abilities, and leadership. Adept at maintaining office efficiency, supervising staff, and ensuring compliance with HIPAA and OSHA regulations. Knowledgeable in WellMed attestations. Passionate about community service and patient care.

Experienced Practice Manager and Certified Medical Assistant with a strong background supporting multi-site healthcare operations across aesthetic medicine, interventional pain management, and surgical services. Skilled in clinic workflow coordination, staff training, EMR implementation, phlebotomy, and patient care operations. Known for maintaining regulatory compliance, improving operational efficiency, and supporting providers in fast-paced clinical environments while enhancing patient experience.

A Saint Francis graduate with a Master's degree in Health Science with experience working in the health care setting as a
knowledgeable Practice Manager with proven track record in overseeing operations and improving patient care. Successfully managed multidisciplinary teams and implemented efficient practice systems. Demonstrated leadership in optimizing workflow and enhancing patient satisfaction.

Clarena Cevallos

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