VANESSA ESTRADA
North Arlington
Summary
A Saint Francis graduate with a Master's degree in Health Science with experience working in the health care setting as a
knowledgeable Practice Manager with proven track record in overseeing operations and improving patient care. Successfully managed multidisciplinary teams and implemented efficient practice systems. Demonstrated leadership in optimizing workflow and enhancing patient satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Practice Manager
Center for Vein Restoration
North Bergen, NJ
02.2025 - Current
- Managed profit and loss (P&L) responsibilities, including budgeting, financial forecasting, revenue optimization, expense management, and cost-control initiatives. Oversee daily administrative operations, ensuring smooth functioning of office workflows
- Collaborated with executive leadership to develop strategic initiatives that aligned clinical excellence with financial objectives.Manage office budgets, track expenses and coordinate with finance teams for accurate reporting
- Led multidisciplinary clinical and administrative teams, overseeing staffing, scheduling, performance management, and employee development.
- Directed day-to-day clinical operations to ensure efficient workflows, exceptional patient care, regulatory compliance, and achievement of organizational performance goals.
Office Manager
Primary Vascular Care
New York, NYC
03.2024 - 12.2024
- Ensure the delivery of high-quality care through effective patient management and addressing patient needs
- Address and resolve patient concerns and complaints, working to improve the patient experience and ensure high levels of satisfaction
- Oversee the office and ensuring the smooth delivery of services to patients
Office Manager
Metro Vein Centers
New York, NYC
08.2023 - 02.2024
- Evaluate staff performance and provide coaching when areas of improvement are needed
- Ensuring monthly inventory is completed accurately
- Sets the staffing schedule and approves time off while working with the operations manager
- Communicates policy updates with the staff and implements them in the office
Office Manager
Infusion Center of PA
Broomall, PA
11.2019 - 08.2023
- Checking and recording patient vitals and mixing medications under the direction of the registered nurse or medical provider of the clinical staff on-duty.
- Responsible for most of the patient interaction prior to treatment, including pre-qualifying patients, confirming eligibility, obtaining authorizations, and scheduling patients.
- Oversee and support all administrative duties in the office and ensure that office is operating smoothly along with managing office supplies inventory and place orders, as necessary.
Medical Assistant
Vein Clinics of America
Philadelphia, PA
10.2017 - 11.2019
- Manage patient schedule daily as well as other business-related appointments along with maintaining up to date on clinic supplies and orders.
- Record patients' medical history and vital signs
Education
Master of Health Science -
Saint Francis University
Loretto, PA08.2019
Bachelor of Health Care Management - undefined
Saint Francis University
Loretto, PA05.2017
Associates of Medical Assisting -
Pennsylvania State University
University Park, PA06.2015
Skills
- Bilingual- Fluent in English and Spanish
- Electronic Medical Records (EMR/EHR)
- Epic
- eClinicalWorks
- NextGen
- Athena
- Ability to motivate
- Approachable and communicative
Certification
- Certified Medical Assistant Certification ID- 2493596
- CPR certified
Languages
Spanish
Native or Bilingual
Timeline
Practice Manager
Center for Vein Restoration
02.2025 - Current
Office Manager
Primary Vascular Care
03.2024 - 12.2024
Office Manager
Metro Vein Centers
08.2023 - 02.2024
Office Manager
Infusion Center of PA
11.2019 - 08.2023
Medical Assistant
Vein Clinics of America
10.2017 - 11.2019
Bachelor of Health Care Management - undefined
Saint Francis University
Master of Health Science -
Saint Francis University
Associates of Medical Assisting -
Pennsylvania State University