Valerie Rome
Raleigh,NC
Summary
Dedicated individual with robust skills in customer interaction and problem resolution. Proven ability to adapt to changing situations while maintaining high satisfaction levels, aiming to support exceptional experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Element Gatstropub
Raleigh, NC
02.2026 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing table turnover and guest flow.
- Assisted with menu explanations, enhancing guest dining experience.
- Collaborated with servers and kitchen staff to ensure timely service.
Studio Experience Team Member
CorePower Yoga
Raleigh, NC
10.2025 - Current
- Assisted in managing studio operations and ensuring a welcoming environment for members.
- Supported member check-in processes to enhance customer experience.
- Maintained cleanliness and organization of studio spaces, contributing to overall facility standards.
Restaurant Hostess
Mandolin
Raleigh, NC
06.2025 - 07.2025
- Handled guest inquiries and concerns, maintaining high satisfaction levels.
- Maintained cleanliness and organization of front-of-house areas.
- Supported event coordination, contributing to successful private dining experiences.
- Adapted quickly to changing situations, demonstrating flexibility in service delivery.
Sales Associate
Kendra Scott
Durham, NC
05.2024 - 06.2025
- Assisted customers in selecting jewelry, enhancing overall shopping experience.
- Maintained visual merchandising standards to showcase product offerings effectively.
- Executed daily sales transactions accurately and efficiently using POS systems.
- Collaborated with team members to achieve store sales goals and improve customer satisfaction.
Restaurant Hostess
Manchesters Bar And Grill
Raleigh, NC
06.2021 - 08.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Baker
Crumbl Cookies
Raleigh, NC
06.2021 - 09.2021
- Oversaw daily baking operations, ensuring adherence to health and safety standards.
- Trained and mentored new staff on baking techniques and equipment usage.
- Implemented process improvements that enhanced production efficiency and reduced waste.
Education
No Degree - English
North Carolina State University
Raleigh, NC05.2027
High School Diploma -
Leesville Road High School
Raleigh, NC06.2023
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
Certification
Certified Yoga Sculpt Instructor through CorePower Yoga in June 2026
Languages
English
Native or Bilingual
Timeline
Restaurant Hostess
Element Gatstropub
02.2026 - Current
Studio Experience Team Member
CorePower Yoga
10.2025 - Current
Restaurant Hostess
Mandolin
06.2025 - 07.2025
Sales Associate
Kendra Scott
05.2024 - 06.2025
Restaurant Hostess
Manchesters Bar And Grill
06.2021 - 08.2024
Baker
Crumbl Cookies
06.2021 - 09.2021
No Degree - English
North Carolina State University
High School Diploma -
Leesville Road High School