Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Valerie Vazquez

Colorado

Summary

Experienced and professional IT Manager with valuable experience in monitoring project performance to ensure company success. Also skilled in a range of technologies that allows the designing, testing, and development of web-based applications. Knowledgeable in user interface, testing, and debugging processes, bringing forth expertise in design, installation, testing and maintenance of web systems.

Overview

5
5
years of professional experience

Work History

Market IT Manager

Marriott Int'l
Colorado
06.2022 - Current
  • Established security protocols to protect data from unauthorized access or modification.
  • Coordinated disaster recovery plans to minimize downtime during system outages or malfunctions.
  • Created detailed documentation for software, hardware, and network configurations.
  • Met with stakeholders to collaborate and resolve problems.
  • Evaluated emerging trends in information technology to recommend upgrades or improvements.
  • Communicated relevance of organizational goals, policies and procedures to IT department staff.

Information Technology Technician

Marriott
Colorado
03.2021 - 06.2022
  • Possess In-Depth Knowledge of Numerous Software Packages and Operating Systems
  • Maintained hardware performance, network connectivity, and software updates of two 200+ rooms luxury hotels
  • Diagnosed issues with hospitality-critical hardware and software, including handheld computers and station-specific systems
  • Able to effectively self-manage during independent projects, as well as collaborate in a team setting.

Guest Service Expert

The Ritz-Carlton
Bachelor Gulch
06.2019 - 03.2021
  • Demonstrated self-reliance by meeting and exceeding workflow needs
  • Improved operations by working with team members and customers to find workable solutions
  • Recognized by management for providing exceptional customer service.

Education

React Development -

LinkedIn Learning
12.2023

Full-Stack Web Development -

Bloom Tech
04.2020

General Studies -

Valencia College
01-2010

Computer Hardware Basics -

Cisco

Skills

  • Agile Work Processes
  • Team Collaboration
  • Software Licenses and Patches
  • Quality Assurance
  • React & Nodejs
  • MySQL
  • HTML & CSS, JavaScript

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Market IT Manager

Marriott Int'l
06.2022 - Current

Information Technology Technician

Marriott
03.2021 - 06.2022

Guest Service Expert

The Ritz-Carlton
06.2019 - 03.2021

React Development -

LinkedIn Learning

Full-Stack Web Development -

Bloom Tech

General Studies -

Valencia College

Computer Hardware Basics -

Cisco

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Valerie Vazquez