Summary
Overview
Work History
Education
Skills
Timeline
Generic

Valerie Yianacopolus

Lauderdale by the Sea,Florida

Summary

To utilize my experience working with the public as well as my passion and concern for others. Solid background in delivering exceptional service and ensuring safety compliance. Delivering excellent customer care at all times. Demonstrated ability to communicate effectively and resolve conflicts efficiently. Professional with experience in customer service and safety protocols, prepared for this role. Strong focus on teamwork and adaptability, ensuring smooth operations and exceptional passenger experiences. Skilled in conflict resolution, emergency response, and communication, with calm and approachable demeanor that fosters trust and cooperation among colleagues and passengers. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.

Overview

10
10
years of professional experience

Work History

Flight Attendant

Jetblue Airways
01.2016 - Current
  • Deliver excellent customer service at all times
  • To attend to all customers needs throughout the flight
  • Secure safety in the cabin at all times
  • Knowledge of all safety and medical equipment
  • Be present and assist for boarding and deplaning
  • Serve beverages, snacks and on board items

Airport Operations

Jetblue Airways
01.2015 - 01.2016
  • Delivered outstanding customer service 'above the wing'
  • Verify all necessary travel documents needed to board
  • Provide baggage checkin as well as provide all special assistance as needed with customers and children traveling alone
  • Purchase ticketing
  • Offered assistance getting through security check points
  • Assist with boarding of aircraft for all customers

Education

Associate of Science - Travel and Tourism

Bay State Junior College
Boston, Massachusetts

Skills

  • Customer Service
  • Strong Work Ethic
  • First Aid/First Responder
  • Safety Procedures
  • Passenger Assistance
  • Hospitality service expertise
  • Professional Appearance
  • Reliability and punctuality

Timeline

Flight Attendant

Jetblue Airways
01.2016 - Current

Airport Operations

Jetblue Airways
01.2015 - 01.2016

Associate of Science - Travel and Tourism

Bay State Junior College
Valerie Yianacopolus