Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Valerio Tocco

Tampa

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills. Proven ability to engage guests and manage cash handling efficiently, ensuring memorable dining experiences. Recognized for cultivating relationships with regular customers and implementing feedback to enhance service quality.

Able to fluently speak 3 languages.

English

Italian

Spanish

My over10 years of work experience in restaurants in Italy and America have given me extensive knowledge of world of wine.

Overview

15
15
years of professional experience

Work History

Server

Casa Santo Stefano
10.2020 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Server

Hilton
01.2023 - 03.2023

Bartender

Enzo’ S Hideaway, Disney Springs
02.2019 - 03.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Server

Enzo’s Hideaway, Disney Springs
02.2018 - 02.2019

Server

La Madonnina Del Pescatore
01.2016 - 02.2018

Working stage in a 2 star Michelin restaurant operated by Moreno cedroni.

Server

Ristorante Panorama
07.2013 - 07.2016

Restaurant Manager

Ristorante Il Giardino
01.2011 - 04.2015
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.

Server Assistant

Il Giardino
08.2010 - 08.2011

Education

High School Diploma - Culinary

Panzini
Ancona, Italy
07.2009

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Professional appearance
  • Safe food handling

Languages

English
Native or Bilingual
Italian
Native or Bilingual
Spanish
Full Professional

Timeline

Server

Hilton
01.2023 - 03.2023

Server

Casa Santo Stefano
10.2020 - Current

Bartender

Enzo’ S Hideaway, Disney Springs
02.2019 - 03.2020

Server

Enzo’s Hideaway, Disney Springs
02.2018 - 02.2019

Server

La Madonnina Del Pescatore
01.2016 - 02.2018

Server

Ristorante Panorama
07.2013 - 07.2016

Restaurant Manager

Ristorante Il Giardino
01.2011 - 04.2015

Server Assistant

Il Giardino
08.2010 - 08.2011

High School Diploma - Culinary

Panzini
Valerio Tocco