Valery Moreno

Check in patients and confirm demographic and appointment information

Verify patient insurance eligibility and coverage.

Answer and direct incoming phone calls in a professional manner.

Schedule and assist with patient appointments.

Maintain accurate and up to date patient records.

Provide friendly and professional customer service to patients.

Ensured food, beverage, and store quality standards were consistently maintained.

Opened and closed the store, including cash handling

customer service

organized

Communicated effectively with team members and management to ensure daily goals.