VALERY OLAVEZ
Artesia
Summary
My years of experience include working with others and being able to provide excellent customer experience. I am highly responsible, time-oriented, and attentive to detail. My work ethic is based upon honesty, accountability, and dedication. I am willing to learn and grow in a field that will benefit me and my future.
Healthcare professional with comprehensive patient care experience and notable contributions to patient recovery and comfort. Proven ability to work collaboratively in dynamic environments, ensuring high-quality care standards are met. Known for reliability and adaptability under changing conditions.
Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Nurse Aide
Lakeview Christian Home
Carlsbad, NM
07.2024 - Current
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Documented patient care and progress in electronic health records accurately.
- Collaborated with multidisciplinary teams to develop individualized care plans.
- Trained new staff on caregiving procedures and best practices for resident interaction.
- Implemented infection control protocols to maintain a safe environment for residents.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with daily living activities for patients, ensuring optimal independence and quality of life.
- Tended to patients with diverse medical conditions, including dementia, Parkinson''s disease, and diabetes, adapting care approaches accordingly.
- Assisted patients with mobility issues in areas such as beds, wheelchair usage, and automobile travel.
- Facilitated seamless transitions between shifts by delivering thorough reports on patients'' status at shift handover meetings.
- Improved patient mobility by assisting with range-of-motion exercises, ambulation, and transfers.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Assisted with patient transfer and ambulation.
- Contributed to efficient healthcare team communication through accurate documentation of patient information and regular updates on their progress.
- Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.
- Documented vital signs to inform nurses and physicians of any changes in patient status.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
- Enhanced nutritional intake by preparing meals according to dietary restrictions and feeding patients who required assistance.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Supported needs of [Number]+ residents under long-term care.
Mental Health Tech I
University New Mexico Hospital
Albuquerque, NM
03.2024 - 07.2024
- Monitored patient behavior and reported changes to healthcare team.
- Assisted in implementing individualized care plans to enhance patient outcomes.
- Provided support during therapeutic activities, promoting engagement and recovery.
- Maintained accurate documentation of patient progress and incidents for compliance.
- Collaborated with multidisciplinary teams to coordinate effective treatment strategies.
- Developed crisis intervention techniques to manage challenging behaviors effectively.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
- Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
- Improved patient well-being by providing compassionate care and support during their mental health journey.
- Conducted thorough assessments upon patient admission, gathering essential background information for accurate diagnosis and effective treatment planning.
- Guided patients in development of coping strategies, improving their ability to manage symptoms.
- Collaborated with therapists to implement treatment plans, enhancing effectiveness of interventions.
- Charted on each patient daily.
- Maintained patient records, documenting changes in patient condition.
- Monitored patient behavior and immediately reported changes to supervising physician.
Direct Support Professional
Great Livin LLC
Albuquerque, NM
08.2022 - 11.2024
- Supported individuals with daily living activities, enhancing independence and quality of life.
- Assisted in implementing personalized care plans to meet specific needs of clients.
- Monitored client progress, documenting changes and reporting to healthcare professionals.
- Facilitated social and recreational activities, promoting engagement and community integration.
- Advocated for client needs within the community, enhancing access to resources and services.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Assisted disabled clients to support independence and well-being.
- Conducted daily documentation of clients' progress and incidents, maintaining accurate and up-to-date records.
- Enhanced communication skills of non-verbal clients using alternative communication devices.
SALES MANAGER
BANK OF AMERICA ALORIA, INC.
10.2021 - 08.2022
- Answer all inbound calls
- Respond to customer questions and concerns regarding bank account information
- Resolve issues related to deposit holds and/or card replacements
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
SALES MANAGER
BUDDY’S HOME FURNISHINGS
08.2019 - 09.2020
- Opened and closed store
- Ordered inventory/furniture for stock
- Handle bank and credit deposits
- Overlook service department employees
- Analyzed market trends and competitor strategies to inform sales tactics.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
FAMILY SERVICE COORDINATOR
CARC, INC.
05.2019 - 08.2019
- Provide at-home care for families
- Receive referrals from Pediatric doctors
- Work with therapist(s) on client referrals
- Provide physical therapy to clients
- Provide treatment for clients with speak delay
- Coordinate schedules for 20 clients
Education
HIGH SCHOOL -
NEW MEXICO YOUTH CHALLED ACADEMY
Roswell, NM12-2013
VOCATIONAL TECH - undefined
EMU-R
12-2013
Skills
- Experience with Microsoft Word, Microsoft Excel, Outlook Adobe Acrobat
- Great customer service skills
- Can multitask
- Open to critical feedback
- Bilingual Speaker
- Compassionate caregiver
- Reliable team player
- Patient monitoring
- Supporting personal needs
- Direct patient care
Timeline
Nurse Aide
Lakeview Christian Home
07.2024 - Current
Mental Health Tech I
University New Mexico Hospital
03.2024 - 07.2024
Direct Support Professional
Great Livin LLC
08.2022 - 11.2024
SALES MANAGER
BANK OF AMERICA ALORIA, INC.
10.2021 - 08.2022
SALES MANAGER
BUDDY’S HOME FURNISHINGS
08.2019 - 09.2020
FAMILY SERVICE COORDINATOR
CARC, INC.
05.2019 - 08.2019
VOCATIONAL TECH - undefined
EMU-R
HIGH SCHOOL -
NEW MEXICO YOUTH CHALLED ACADEMY