Shift Manager
Popeye's Louisiana Kitchen - HZ Foods LLC
Clewiston, USA
07.2014 - 04.2024
- Customer service, operate register, prep, lead crew member
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Assisted in resolving escalated customer service issues in a timely manner.
- Provided coaching and guidance to team members when necessary to improve performance.