Valerie Galvis
Fort Lauderdale,FL
Summary
Customer-service professional transitioning into residential design and sales. Several years of experience working directly with customers in fast-paced environments, with a strong background in consultative selling, upselling, relationship building, cash handling, and attention to detail. Naturally creative with an ability to visualize spaces, understand customer preferences, and identify solutions that meet individual needs. Quick learner who takes pride in creating organized, polished, and seamless customer experiences.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Server
Louie's Bossi
Fort Lauderdale, FL
05.2026 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Communicate product details clearly and confidently while helping customers make informed purchasing decisions.
- Resolve customer concerns professionally and efficiently while working to create a positive overall experience.
Server Shift Leader
Rocco's Tacos
West Palm Beach, FL
01.2025 - 05.2026
.
- Consistently met or exceeded sales goals through upselling techniques.
- Adapted quickly to changing customer needs and unexpected situations.
- Maintained detailed records of daily sales transactions for accurate reporting purposes.
- Supervised daily operations to ensure efficient service and high customer satisfaction.
Education
High School Diploma -
Forest Hill High School
West Palm Beach, FLSkills
- Sales techniques
- Upselling techniques
- Customer service
- Guest relations
- Service prioritization
- Bilingual communication
- Customer-focused and solution-oriented
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Server
Louie's Bossi
05.2026 - Current
Server Shift Leader
Rocco's Tacos
01.2025 - 05.2026
High School Diploma -
Forest Hill High School