Van Linnartz
Garner,NC
Summary
Accomplished Field Service Manager with a proven track record at IRPros, enhancing team productivity and client satisfaction through effective scheduling and robust client relationships. Expert in managing service operations and ensuring health and safety compliance. Demonstrated ability to streamline operations, achieving significant improvements in efficiency and responsiveness.
Overview
6
6
years of professional experience
Work History
Field Service Manager
IRPros
Dallas, TX
08.2024 - Current
- Led team of up to 4 service technicians in field activities.
- Conducted regular performance evaluations, identifying areas for improvement and implementing corrective actions as needed.
- Managed a team of technicians, providing support and guidance for professional development.
- Increased team productivity with effective scheduling and resource allocation
- Increased team productivity with effective scheduling and resource allocation.
- Streamlined field operations for improved efficiency and reduced response times.
- Established strong relationships with clients, fostering long-term loyalty and repeat business.
- Maximized resource utilization by reallocating personnel based on workload demands and skillsets.
- Ensured compliance with all regulatory requirements, maintaining up-to-date knowledge of industry standards and changes in legislation.
- Led team in achieving revenue targets through upselling services and expanding client base.
- Monitored service metrics, identifying trends for continuous process improvement initiatives.
Field Service Manager
InterCool
Carrollton, TX
04.2022 - 08.2024
- Conducted regular performance evaluations, identifying areas for improvement and implementing corrective actions as needed.
- Managed a team of technicians, providing support and guidance for professional development.
- Increased team productivity with effective scheduling and resource allocation.
- Streamlined field operations for improved efficiency and reduced response times.
- Established strong relationships with clients, fostering long-term loyalty and repeat business.
- Maximized resource utilization by reallocating personnel based on workload demands and skillsets.
Senior Refrigeration Tech
Stellar
06.2018 - 04.2022
- Evaluated potential software applications for compatibility with current systems, recommending effective solutions when appropriate.
- Actively contributed ideas during strategy sessions that resulted in increased member engagement.
- Reduced meeting inefficiencies, introducing effective agenda planning techniques.
- Improved code quality with thorough debugging practices.
Education
No Degree -
USAF
Lackland Airforce BaseCommision School - Refrigeration
GEA
York, PA06.2017
Frick Commissioning - Refrigeration
Frick Commisioning School
York, PA03.2016
RETA 1 & 2 - Industrial Ammonia Refrigeration
Lanier Tech
10.2007
CFC Refrigeration License - Heating, Air Conditioning, And Refrigeration Installation And Repair
Wayne Community College
Goldsboro, NC04.2005
High School Diploma -
Victory Christian Academy
Riegelwood, NC06.1986
Skills
- Scheduling jobs
- Managing service operations
- Health and safety compliance
- Field Operations
- Client Relationships
- Tool and equipment maintenance
Timeline
Field Service Manager
IRPros
08.2024 - Current
Field Service Manager
InterCool
04.2022 - 08.2024
Senior Refrigeration Tech
Stellar
06.2018 - 04.2022
No Degree -
USAF
Commision School - Refrigeration
GEA
Frick Commissioning - Refrigeration
Frick Commisioning School
RETA 1 & 2 - Industrial Ammonia Refrigeration
Lanier Tech
CFC Refrigeration License - Heating, Air Conditioning, And Refrigeration Installation And Repair
Wayne Community College
High School Diploma -
Victory Christian Academy