Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria Vancina

Maria Vancina

Plainfield,IL

Summary

Highly motivated individual as a Team Leader and Sales Associate. I come with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.


As a mother of four I have focused on the growth of my children the past 6 years while continuing my personal growth in education. I completed my Bachelor’s in May of 2024 and am working on my Master in Science.

Overview

5
5
years of professional experience

Work History

Sales Associate

Bed Bath & Beyond
10.2017 - 05.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Sales Associate

Bed Bath & Beyond
08.2016 - 10.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Team Lead

Geodis Logistics
12.2015 - 08.2016
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.

Library Page

Joliet Public Library
08.2013 - 12.2015
  • Maintained an orderly and welcoming environment through regular shelf-reading and straightening of materials.
  • Enhanced patron experience by efficiently shelving and organizing materials according to library classification systems.
  • Created visually appealing displays that promoted new arrivals or highlighted specific topics within the collection, drawing attention from visitors of all ages.
  • Assisted with the preparation and setup of meeting rooms for library-sponsored events, ensuring a smooth experience for all participants.

Education

Master Of Science - Psychology

Southern New Hampshire University
Hooksett, NH

Bachelor Of Applied Arts - Psychology

Southern New Hampshire University
Hooksett, NH
05.2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Relationship Building
  • Outgoing Personality
  • Client Service

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

Bed Bath & Beyond
10.2017 - 05.2018

Sales Associate

Bed Bath & Beyond
08.2016 - 10.2017

Team Lead

Geodis Logistics
12.2015 - 08.2016

Library Page

Joliet Public Library
08.2013 - 12.2015

Master Of Science - Psychology

Southern New Hampshire University

Bachelor Of Applied Arts - Psychology

Southern New Hampshire University

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Maria Vancina