Vandana Thakar
Chandler,AZ
Summary
Dedicated Certified Pharmacy Technician from Valley Discount Pharmacy, adept in workflow optimization and maintaining confidentiality. Excelled in prescription filling and team collaboration, significantly enhancing pharmacy productivity and patient satisfaction. Proven track record in reducing medication errors and improving inventory management, demonstrating a strong blend of analytical and interpersonal skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Valley Discount Pharamcy
04.2016 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Entered and processed patients' prescriptions into internal system.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Collected co-payments or full payments from customers.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Participated in community health events, representing pharmacy and providing valuable health information.
- Managed medication inventory, ensuring availability of all necessary drugs.
- Maintained clean and organized work environment, adhering to health and safety standards.
- Assisted in management of prescription deliveries, improving patient convenience.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Managed opening and closing duties for pharmacy.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Education
Bachelor of Science - Microbiology
S P University
Gujarat, India06-2003
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Prescription filling
- Labeling accuracy
- Stocking shelves
- Medication labels
- Proper labeling
- Insurance verification
- Equipment cleaning and maintenance
- Certified pharmacy technician
Certification
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
- Licensed Pharmacy Technician - State Boards of Pharmacy.
Timeline
Pharmacy Technician
Valley Discount Pharamcy
04.2016 - Current
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
- Licensed Pharmacy Technician - State Boards of Pharmacy.
Bachelor of Science - Microbiology
S P University
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