VANESHA SMITH
Griffin,GA
Summary
Experienced and results-driven health care professional with a proven track record in scheduling appointments, surgeries, insurance verification and billing for physicians. I am seeking a challenging role where I can contribute my skills and obtaining a challenge that will allow me to utilize my ability and supervise others while using my organizational and customer service skills.
Overview
11
11
years of professional experience
Work History
Lead Patient Services Representative
Resurgens Orthopaedics
01.2018 - Current
- Review charges entered by physicians.
- Collect coinsurance amounts for visits if required.
- Collect outstanding balances.
- Process DME transactions.
- Assigned codes for reimbursements, research and compliance with regulatory requirements utilizing guidelines.
- Reviews and verifies documentation that supports diagnoses, procedures, and treatment results.
Service Coordinator
Desert Orthopaedic Center
Las Vegas, NV
06.2023 - 12.2025
- Complete authorizations utilizing various insurance companies.
- Complete referrals utilizing various insurance companies.
- Scheduling surgeries for various physicians.
- Scheduling surgeries for high profile/professional athletes.
- Utilization of ModMed EMR.
- Utilization of various insurance portals.
- Collect payments for upcoming procedures.
- Verify benefits and eligibility.
Patient Services Representative
OrthoAtlanta
01.2015 - 01.2018
- Print out charge tickets for patients.
- Process all requests for FMLA/Disability forms.
- Collect copays and balances for all accounts.
- Use the ATHENA system to schedule, reschedule, and cancel orthopaedic appointments.
- Update visit status reports for Workers Compensation patients.
- Answer multi line phone system and transfer calls to appropriate departments.
Education
Associate - medical Billing and Coding
Bryant & Stratton
01-2022
Skills
- Billing
- Authorization Obtainment
- Insurance Verification
- Customer Service
- EMR Utilization (ModMed, Athena and EPIC)
- Management
LANGUAGES
English: Fluent
Spanish: Beginner
Timeline
Service Coordinator
Desert Orthopaedic Center
06.2023 - 12.2025
Lead Patient Services Representative
Resurgens Orthopaedics
01.2018 - Current
Patient Services Representative
OrthoAtlanta
01.2015 - 01.2018
Associate - medical Billing and Coding
Bryant & Stratton