Vanessa Aguas
Livingston,NJ
Summary
Dedicated professional with proven customer service and empathy skills, demonstrated at Walgreens and Waltonwood at Main. Excelled in customer assistance, enhancing shopper satisfaction, and improving residents' quality of life. Known for exceptional work ethic, reliability, and time management abilities. Achieved high accuracy in transactions and positive feedback for compassionate care, showcasing a balance of hard and soft skills. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
2
2
years of professional experience
Work History
Cashier
Walgreens
03.2008 - 09.2009
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Elderly Caregiver
Waltonwood at Main
05.2007 - 03.2008
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
Education
High School Diploma -
Macomb Community College
Clinton Township, MI05.2009
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Reliability and punctuality
- Customer Relations
- Professionalism and Courtesy
- Honest and Dependable
Timeline
Cashier
Walgreens
03.2008 - 09.2009
Elderly Caregiver
Waltonwood at Main
05.2007 - 03.2008
High School Diploma -
Macomb Community College
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