Vanessa Allen
Broadview,IL
Summary
Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Overview
5
5
years of professional experience
Work History
Office Associate
22nd Century (State of IIL) Post Adoption
Chicago, IL
04.2024 - Current
- Answered telephone inquiries from clients needing information From their Post adoption Rep.
- Looking up open and closed cases in mainframe.
- Pulling close cases that needs to be sent to Rantoul.
- Other special projects.
- Ordered office supplies.
Office Assistant
22nd Century Group (IDPH)
Chicago, Illinois
03.2024 - 04.2024
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Performed data entry tasks into various computer systems accurately and efficiently.
Office Associate
Premier Temporary (DCFS) Day Care License
Chicago, IL
09.2019 - 02.2021
- Managed incoming and outgoing mail, including sorting, delivery, and pickup of packages.
- Performed general office duties such as photocopying, faxing, scanning documents.
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls, and tracked documentation.
Education
Certificate For HR Management -
University of West Virginia
West Virginia 04-2013
Certificate - Administrative Assistance And Secretarial Science
Palomar College
San Marcos, CA04-2006
Skills
- Document Control
- Operations Support
- Report Preparation
- File Organization
Timeline
Office Associate
22nd Century (State of IIL) Post Adoption
04.2024 - Current
Office Assistant
22nd Century Group (IDPH)
03.2024 - 04.2024
Office Associate
Premier Temporary (DCFS) Day Care License
09.2019 - 02.2021
Certificate For HR Management -
University of West Virginia
Certificate - Administrative Assistance And Secretarial Science
Palomar College