Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Vanessa Betancourt

LaBelle

Summary

Dedicated and focused Medical Administrative Assistant with a strong work ethic and positive attitude. Excels at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Highly resourceful and driven to succeed in a fast-paced environment, with a genuine desire to make a difference in the office. Seeking a role of increased responsibility and authority that offers room for advancement.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Receptionist

South Florida Vision
11.2021 - 02.2022
  • Front office
  • Answered incoming calls, took messages and directed visitors
  • Checked insurance information
  • Took payments
  • Faxed, copied, and scanned documents

Patient Service Representative

Sage dental office
08.2021 - 09.2021
  • Answering phones
  • Scheduling patients

Assistant

Executive Hair Suppliers
10.2019 - 12.2020
  • Answering phones
  • Filing
  • Scanning/copying/faxing documents
  • Putting customers orders in

Scheduling Coordinator

Riverdale Dental Associates
07.2019 - 08.2019
  • Filing/faxing/scanning charts
  • Answering a multi line phone
  • Scheduling and canceling appointments
  • Insurance
  • Cleaning office

Receptionist

Family Health Center
03.2018 - 05.2019
  • Monitor, record, and report symptoms or changes in patients' conditions
  • Maintain accurate, detailed reports and records
  • Record patients' medical information and vital signs
  • Order, interpret, and evaluate diagnostic tests to identify and assess patient's condition
  • Greeted patients warmly and genuinely
  • Assisted in signing in/out patients

Customer Care Representative

Alta Resources
10.2015 - 01.2018
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
  • Create, maintain, and enter information into databases
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs

Cashier

Family Dollar
03.2013 - 02.2015
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Issue receipts, refunds, credits, or change due to customers
  • Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards

Education

1050 hours certification of completion - Medical administration

Immokalee Technical College
Immokalee, FL

HHA certificate - Home Health Aide

Palm Beach Medical Institute
Greenacres, FL
06.2021

Skills

  • Organizational skills
  • 60 wpm
  • Excellent communication skills
  • Bilingual
  • Medical terminology
  • Charting
  • Receptionist
  • Billing
  • Data Entry
  • Filing
  • Scheduling
  • Front Desk
  • Patient Care
  • Medical Scheduling
  • Multi-line Phone Systems

Certification

CPR

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Receptionist

South Florida Vision
11.2021 - 02.2022

Patient Service Representative

Sage dental office
08.2021 - 09.2021

Assistant

Executive Hair Suppliers
10.2019 - 12.2020

Scheduling Coordinator

Riverdale Dental Associates
07.2019 - 08.2019

Receptionist

Family Health Center
03.2018 - 05.2019

Customer Care Representative

Alta Resources
10.2015 - 01.2018

Cashier

Family Dollar
03.2013 - 02.2015

1050 hours certification of completion - Medical administration

Immokalee Technical College

HHA certificate - Home Health Aide

Palm Beach Medical Institute
CPR
Vanessa Betancourt