Vanessa Betancourt
LaBelle
Summary
Dedicated and focused Medical Administrative Assistant with a strong work ethic and positive attitude. Excels at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Highly resourceful and driven to succeed in a fast-paced environment, with a genuine desire to make a difference in the office. Seeking a role of increased responsibility and authority that offers room for advancement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Receptionist
South Florida Vision
11.2021 - 02.2022
- Front office
- Answered incoming calls, took messages and directed visitors
- Checked insurance information
- Took payments
- Faxed, copied, and scanned documents
Patient Service Representative
Sage dental office
08.2021 - 09.2021
- Answering phones
- Scheduling patients
Assistant
Executive Hair Suppliers
10.2019 - 12.2020
- Answering phones
- Filing
- Scanning/copying/faxing documents
- Putting customers orders in
Scheduling Coordinator
Riverdale Dental Associates
07.2019 - 08.2019
- Filing/faxing/scanning charts
- Answering a multi line phone
- Scheduling and canceling appointments
- Insurance
- Cleaning office
Receptionist
Family Health Center
03.2018 - 05.2019
- Monitor, record, and report symptoms or changes in patients' conditions
- Maintain accurate, detailed reports and records
- Record patients' medical information and vital signs
- Order, interpret, and evaluate diagnostic tests to identify and assess patient's condition
- Greeted patients warmly and genuinely
- Assisted in signing in/out patients
Customer Care Representative
Alta Resources
10.2015 - 01.2018
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
- Create, maintain, and enter information into databases
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
Cashier
Family Dollar
03.2013 - 02.2015
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards
Education
1050 hours certification of completion - Medical administration
Immokalee Technical College
Immokalee, FLHHA certificate - Home Health Aide
Palm Beach Medical Institute
Greenacres, FL06.2021
Skills
- Organizational skills
- 60 wpm
- Excellent communication skills
- Bilingual
- Medical terminology
- Charting
- Receptionist
- Billing
- Data Entry
- Filing
- Scheduling
- Front Desk
- Patient Care
- Medical Scheduling
- Multi-line Phone Systems
Certification
CPR
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Receptionist
South Florida Vision
11.2021 - 02.2022
Patient Service Representative
Sage dental office
08.2021 - 09.2021
Assistant
Executive Hair Suppliers
10.2019 - 12.2020
Scheduling Coordinator
Riverdale Dental Associates
07.2019 - 08.2019
Receptionist
Family Health Center
03.2018 - 05.2019
Customer Care Representative
Alta Resources
10.2015 - 01.2018
Cashier
Family Dollar
03.2013 - 02.2015
1050 hours certification of completion - Medical administration
Immokalee Technical College
HHA certificate - Home Health Aide
Palm Beach Medical Institute
CPR
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