Vanessa Blotter
Diamond,MO
Summary
Dynamic leader with a proven track record at Ulta Beauty, adept in team leadership and operational efficiency. Excelled in policy implementation and fostering a culture of continuous improvement, significantly enhancing customer satisfaction and store performance. Skilled in effective communication and adaptability, driving team success and exceeding performance goals.
Overview
5
5
years of professional experience
Work History
Co Manager
Ulta Beauty
04.2023 - Current
- Ensures compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
- Manages scheduling for all associates to ensure adequate coverage during peak periods without compromising budget.
- Coordinates visual merchandising efforts for cohesive displays that maximize sales potential.
- Resolves associate conflicts by actively listening to concerns and finding appropriate middle ground.
- Maintains professional, organized, and safe environment for associates and guests.
- Defines clear targets and objectives and communicates to other team members.
- Maintains professional demeanor by staying calm when addressing unhappy or angry guests.
- Establishes team priorities, maintains schedules and monitors performance.
- Establishes performance goals for associates and provides feedback on methods for reaching those milestones.
Operations Manager
Ulta Beauty
09.2020 - 11.2024
- Empowered associates to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Trained and guided team members to maintain high productivity and performance metrics.
- Supervised operations staff and kept associates compliant with company policies and procedures.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Completed efficient store resets to prepare store for promotions and seasonal updates.
Merchandise Manager
Ulta Beauty
03.2020 - 09.2020
- Interacted with guests to obtain feedback and drive satisfaction.
- Reviewed guest feedback to identify trends and improve product selection.
- Championed a culture of continuous improvement within the team, promoting collaboration, feedback, and best practice sharing.
- Optimized stock levels by implementing an effective replenishment system, reducing stockouts and overstock situations.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Monitored inventory levels and avoided shortages with timely replenishment of stock.
Beauty Advisor
Ulta Beauty
09.2019 - 03.2020
- Actively promoted store events and promotions to encourage guest participation and drive sales growth.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained counter and display areas for cleanliness and organization.
- Processed payments, entering sales in register for prompt guest service.
- Conducted regular cleaning duties to maintain a hygienic workspace compliant with industry standards.
Education
High School Diploma
Skills
- Team Leadership
- Policy Implementation
- Time Management
- Budget Control
- Schedule Preparation
- Expectation setting
- Teamwork and Collaboration
- Customer Service
- Professional and Courteous
- Managing Operations and Efficiency
- Employee Development
- Problem Resolution
- Goal Setting
- Multitasking
- Attention to Detail
- Active Listening
- Relationship Building
- Adaptability and Flexibility
- Effective Communication
- Self Motivation
Timeline
Co Manager
Ulta Beauty
04.2023 - Current
Operations Manager
Ulta Beauty
09.2020 - 11.2024
Merchandise Manager
Ulta Beauty
03.2020 - 09.2020
Beauty Advisor
Ulta Beauty
09.2019 - 03.2020
High School Diploma
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