Vanessa Bouchard
Miami,FL
Summary
Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction. Seeking to bring strong customer service skills and a team-oriented mindset to the on-call Beverage Service Server position at Seminole Hard Rock’s Guitar Hotel Casino.
Overview
2
2
years of professional experience
Work History
Server
FreshCo
02.2023 - 08.2024
- Assisted in providing exceptional customer service during busy dining periods.
- Learned menu items thoroughly to offer informed recommendations to guests.
- Maintained cleanliness and organization of dining area, ensuring a welcoming environment.
- Supported team members by efficiently processing orders and serving food and beverages.
- Handled cash transactions accurately, promoting efficient checkout processes.
Restaurant Hostess
Lucali Miami Beach
05.2022 - 09.2022
- Welcomed guests and managed waitlists to optimize seating arrangements.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated with kitchen staff to ensure timely food delivery and guest satisfaction.
- Maintained cleanliness and organization of front-of-house areas for a welcoming atmosphere.
Education
Bachelor of Science - Business Administration
University of Florida
Gainesville, FL12-2025
High School Diploma -
Coral Reef Senior High
Miami, FL06-2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Personal presentation
- Hospitality management
Timeline
Server
FreshCo
02.2023 - 08.2024
Restaurant Hostess
Lucali Miami Beach
05.2022 - 09.2022
Bachelor of Science - Business Administration
University of Florida
High School Diploma -
Coral Reef Senior High
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