Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Vanessa Bravo

Student
State College,PA

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.

Overview

3
3
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work History

Customer Service Associate

ShopRite
Vineland, NJ
12.2020 - 08.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Provided training and support to new associates to help provide high-quality customer service.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.

Education

High School Diploma -

Vineland Senior High School
Vineland, NJ
09.2018 - 06.2022

Bachelor's - Biomedical Engineering

The Pennsylvania State University
State College, PA
08.2022 - Current

Skills

Cross-functional team collaboration

undefined

Accomplishments

My team of myself and other engineering students won first place in a contest where we had to create a design for a commercial charging station for electric vehicles.

Certification

Badge in Technical Writing

Timeline

Badge in Technical Writing

05-2023

Bachelor's - Biomedical Engineering

The Pennsylvania State University
08.2022 - Current

Customer Service Associate

ShopRite
12.2020 - 08.2023

High School Diploma -

Vineland Senior High School
09.2018 - 06.2022
Vanessa BravoStudent