Vanessa Bustamante
Georgetown,TX
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Tabula Rasa Healthcare
05.2019 - 03.2023
▪ Medication Reviews
* Medication Counseling
▪ Medication Management
▪ Documenting Services
▪ Contacting Prescribers
Senior Certified Pharmacy Technician
Walgreens
05.1997 - 05.2018
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Education
No Degree - Pharmacy Technician
El Paso Community College
El Paso, TX05.1997
Skills
- Advanced Math Skills
- Fill Orders
- High Blood Pressure Management
- Drug Compatibility Software
- Diabetes Management
- Great Customer Service
- Leadership
- Inventory Management
- Employee Relations
- Training
- HIPAA and PHI
- Offboarding
- EMR Knowledge
- Scheduling
- Recruiting
- Time management
- Onboarding
- Disciplinary Action Process
- Implementation of Policy and Procedure
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Certified Pharmacy Technician
Tabula Rasa Healthcare
05.2019 - 03.2023
Senior Certified Pharmacy Technician
Walgreens
05.1997 - 05.2018
No Degree - Pharmacy Technician
El Paso Community College
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