Vanessa Calderon
Santee,CA
Summary
Dedicated and meticulous administrator with over 11 years of experience excelling at prioritizing, completing multiple tasks simultaneously and achieving project goals. Flexible and focused team player with unique skillset to streamline operations from within.
Overview
10
10
years of professional experience
Work History
Director of Administration
Fred Finch Youth & Family Services
San Diego
10.2023 - Current
- Developed and implemented organizational policies and procedures to ensure efficient operations.
- Established administrative processes to streamline workflow, reduce costs, and increase productivity.
- Organized meetings with internal stakeholders and external partners to discuss operational issues and strategies.
- Ensured compliance with local regulations related to employee safety, health, and welfare.
- Directed and supervised administration department consisting of over 20 employees across Northern and Southern California
- Tracked progress on projects and provided timely feedback to staff members.
- Collaborated with other departmental leaders to establish organizational goals, strategic plans and objectives.
- Coordinated and conducted classes to teach procedures to new staff members.
- Created and revised systems and procedures by analyzing operating practices, recordkeeping systems and forms control.
Administrative Supervisor
Fred Finch Youth & Family Services
San Diego, CA
10.2017 - 10.2023
- Direct supervision of administrative program specialist staff while overseeing four different programs on an administrative level
- Work collaboratively with Quality Assurance Manager/Director, Program Managers, Senior Directors, and staff to improve systems, ensure consistency in administrative functions
- Direct Support executive/senior/regional management in an administrative capacity
- Serve as the administrative head of the safety committee that creates/maintains worker's compensation, inspection, drill, and vehicle databases
- Manage agency data reported to the county by monitoring monthly census/productivity/trends with confidential information
- Manage the chart archiving system electronically and physically
- Plan and execute division-wide staff appreciation events, annual symposium/summit events
- Bilingual Evaluator for the agency
- Integral part of TJC Accreditation for regulations and requirements
- Audit preparation and oversight.
Program Specialist
Fred Finch Youth & Family Services
San Diego, CA
06.2014 - 10.2016
- Overall management of client records
- Responsible for assuring limited risk of unauthorized exposure to Protected Health Information
- Create systems to increase efficiency
- Prepare and send all monthly program reports to the accounting department
- Assist very closely with county and licensing audits
- Serve on the safety committee for the agency; minute taking, and creating/maintaining committee Excel logs
- Provide direct administrative support to the senior director and clinical team.
Education
Master of Science - Industrial And Organizational Psychology
Southern New Hampshire University
Manchester, NH10-2023
Bachelor of Arts - Sociology/Law & Society
University of California, Riverside
Riverside, CA06.2012
Skills
- Data management and analysis
- Audit preparation and oversight
- Agency Bilingual Evaluator
- Microsoft proficiency
- Office Management
- Organizational Leadership
- Records Management
- Staff Development
- Team Oversight
- Strategic Planning
- Process Improvement
- Project Management
- Event Coordination
- Project management
- Electronic Health Records Proficiency
Accomplishments
- C.H.A.M.P Recipient (Commendation for Higher Achieving and Motivated Person)
- Inducted Member of the National Society of Leadership and Success (NSLS)
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Director of Administration
Fred Finch Youth & Family Services
10.2023 - Current
Administrative Supervisor
Fred Finch Youth & Family Services
10.2017 - 10.2023
Program Specialist
Fred Finch Youth & Family Services
06.2014 - 10.2016
Master of Science - Industrial And Organizational Psychology
Southern New Hampshire University
Bachelor of Arts - Sociology/Law & Society
University of California, Riverside
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