Vanessa Carpio Pinto
Hagerstown,MD
Summary
Dynamic and dedicated professional with extensive experience at Anthony’s Pizza, excelling in customer service and cash handling. Known for resolving customer complaints effectively, enhancing loyalty and satisfaction. Demonstrates reliability and teamwork, adapting swiftly to new technologies while maintaining accuracy in transactions.
Overview
9
9
years of professional experience
Work History
Cashier
Anthony’s Pizza
420 E Antietam St. Hagerstown Maryland
07.2016 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
Bachelor Of Science - Computer Science
Coppin State University
Baltimore, MD07.2022
Skills
- Customer service
- Patience and empathy
- Team collaboration
- Reliability and punctuality
- Cash handling and management
- Professionalism and courtesy
Languages
Spanish
English
Timeline
Cashier
Anthony’s Pizza
07.2016 - Current
Bachelor Of Science - Computer Science
Coppin State University