Vanessa Chatto
Ramah
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Overview
17
17
years of professional experience
2007
2007
years of post-secondary education
Work History
Cashier
Taco Village
Grants
08.2018 - 07.2024
- Processed customer transactions using cash register and payment systems.
- Maintained clean and organized checkout area for efficient service.
- Assisted customers with menu selections and answered product questions.
- Managed cash drawer, ensuring accurate cash handling throughout shifts.
Security Officer
Sky City Casino & Hotel
Seaman
07.2015 - 12.2015
- Monitored premises to ensure safety and security for guests and staff.
- Assisted in emergency response procedures during incidents or alarms.
- Conducted routine checks of security equipment and surveillance systems.
- Interacted with guests to provide assistance and address concerns professionally.
- Documented daily activities and incidents in security logs accurately.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Correctional Officer Sergeant
CCA/ Cibola County Correctional Center
Milan
11.2007 - 12.2015
- Supervised staff and inmates to maintain safety and security protocols.
- Conducted regular inspections of facilities to identify safety hazards.
- Managed inmate movements to ensure compliance with facility rules.
- Trained new correctional officers on policies and procedures.
- Coordinated emergency response drills for crisis situations.
- Maintained accurate records of inmate behavior and incidents.
- Supervised visitation and checked visitors for proper identification and contraband.
- Supervised subordinate officers in the performance of their duties, including inmate security and control, housing assignments, meal service, recreation activities and work details.
Cashier
Dairy Queen
Bluewater
05.2007 - 11.2007
- Maintained cleanliness and organization of the checkout area daily.
- Processed customer transactions efficiently at a fast-paced restaurant.
- Handled cash, credit, and debit transactions accurately to ensure smooth operations.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
Education
Thoreau High School
Thoreau, NMSkills
- Cash handling
- Payment processing
- Point of sale systems
- Inventory management
- Customer assistance
- Effective communication
- Customer service
- Money handling
- Multitasking and organization
- Dependability and reliability
Timeline
Cashier
Taco Village
08.2018 - 07.2024
Security Officer
Sky City Casino & Hotel
07.2015 - 12.2015
Correctional Officer Sergeant
CCA/ Cibola County Correctional Center
11.2007 - 12.2015
Cashier
Dairy Queen
05.2007 - 11.2007
Thoreau High School