Vanessa Duran
Las Vegas,NV
Summary
- Team Leader at Chili’s: Currently the trainer for the host team, helping new hires learn the ropes and feel confident in their roles.
- Event & Activity Coordinator: Organize all the fun team activities at Chili’s to keep everyone connected and motivated.
- Team Captain for St. Jude’s Fundraiser: Was team captain of 40 workers at Chilis. Being captain of our restaurant’s fundraiser, encouraging participation and helping raise donations for a great cause.
- Independent Worker: Successfully ran a candy and snack kiosk by myself, handling everything from customer service to sales, cleaning, and daily operations.
- Trainer & All-Around Helper at Forever 21: Trained new team members, jumped in wherever needed, and learned every role to keep the store running smoothly.
Overview
2
2
years of professional experience
Work History
Sales Associate
Forever 21
10.2023 - 11.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained visual merchandising standards by organizing displays and ensuring product availability.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Trained new associates on store policies, procedures, and best practices for customer engagement.
- Built relationships with customers to encourage repeat business.
Sales
Tropik Sun Fruit & Nut
10.2024 - 05.2025
- Independently opened and closed the shop daily (11 AM–10 PM), ensuring smooth operations without supervision.
- Prepared and served specialty popcorn, drinks, and other snacks while maintaining quality and consistency.
- Managed the candy inventory — restocked shelves, organized displays, and handled orders.
- Operated the cash register, processed transactions, balanced the drawer, and handled daily deposits.
- Provided friendly, attentive customer service and built rapport with regular customers.
- Demonstrated reliability, responsibility, and strong time management while running the shop solo.
Barista
The Human Bean
11.2024 - Current
- Prepared high-quality espresso beverages and specialty drinks to meet customer preferences.
- Operated coffee brewing equipment and maintained cleanliness of workstations.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted in training new baristas on drink preparation techniques and company standards.
Food Runner + Host
Chilis's Bar and Grill
03.2025 - Current
- Delivered food and beverages promptly to ensure customer satisfaction.
- Assisted servers in maintaining efficient workflow during peak hours.
- Monitored dining area for cleanliness and addressed guest needs proactively.
- Collaborated with kitchen staff to coordinate timely food preparation and service.
- Maintained knowledge of menu items to provide accurate information to guests.
- Greeted customers and provided outstanding customer service.
Education
High School Diploma -
Odyssey Charter High School
Las Vegas, NVSkills
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
- Effective multitasking
- Cash handling
- Restaurant etiquette
- Hospitality service expertise
Timeline
Food Runner + Host
Chilis's Bar and Grill
03.2025 - Current
Barista
The Human Bean
11.2024 - Current
Sales
Tropik Sun Fruit & Nut
10.2024 - 05.2025
Sales Associate
Forever 21
10.2023 - 11.2024
High School Diploma -
Odyssey Charter High School