Vanessa Emmelman
Indianapolis ,IN
Summary
As healthcare professional, extensive experience in managing patient interactions and administrative duties in medical setting. Valued for strong collaboration skills, adaptability, and consistent delivery of high-quality results. Known for reliability and effective communication, ensuring seamless patient experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant/Receptionist
HealthNet
02.2023 - 09.2025
- Efficiently assisted patients with check-in and appointment scheduling tasks.
- Utilized electronic health record systems to maintain organized patient files.
- Coordinated with healthcare providers to optimize patient flow and service delivery.
- Handled phone inquiries, providing precise information and routing calls as needed.
- Ensured examination rooms were clean and prepared for patient visits.
- Gained proficiency in medical terminology to facilitate communication.
- Cultivated a friendly environment by welcoming patients and addressing inquiries swiftly.
Clinical Intake Specialist
Community East Hospital
03.2023 - 03.2024
- Conducted patient intake assessments to gather medical history and current health information.
- Utilized electronic health record systems for accurate data entry and patient documentation.
- Collaborated with healthcare teams to streamline communication and enhance patient experience.
- Addressed patient inquiries, providing clear information on services and appointment scheduling.
Home Health Aide
Together Home Care
02.2021 - 02.2023
- Provided compassionate care to clients, assisting with daily living activities and personal hygiene.
- Administered medications as prescribed, ensuring compliance with health guidelines and client needs.
- Maintained accurate documentation of patient progress and changes in condition for healthcare team review.
- Coordinated with family members to develop individualized care plans tailored to client preferences and requirements.
Clerk Processor
United States Post Office
04.2019 - 04.2022
- Processed incoming and outgoing mail efficiently to meet daily operational goals.
- Assisted in sorting mail by destination, ensuring accurate distribution within postal service timelines.
- Maintained inventory of postal supplies, facilitating timely replenishment and reducing service interruptions.
- Operated various postal equipment, including sorting machines and scales, ensuring proper functionality.
Education
No Degree - Medical Assistant Non Certified Completed Program
National Institute For Medical Assistant Advancement
Colorado Springs, COHigh School Diploma - Highschool Diploma
The Crossing
Indianapolis, IN06.2018
Skills
- Medical office procedures
- Initiative-taking
- Healthcare industry
- Patient check-in and check-out
- HIPAA compliance
- Electronic medical records
- Documentation
Certification
CPR
TB trained
Lab Trained
HHA license
Timeline
Clinical Intake Specialist
Community East Hospital
03.2023 - 03.2024
Medical Assistant/Receptionist
HealthNet
02.2023 - 09.2025
Home Health Aide
Together Home Care
02.2021 - 02.2023
Clerk Processor
United States Post Office
04.2019 - 04.2022
No Degree - Medical Assistant Non Certified Completed Program
National Institute For Medical Assistant Advancement
High School Diploma - Highschool Diploma
The Crossing