Excellent organizational, planning and communication skills with passion for positively impacting customer bottom-lines with creative and engaging service. Trained in social media management and audience engagement.
Overview
2
2
years of professional experience
Work History
Sales Associate
The Commencement Group
Los Angeles, CA
12.2022 - Current
Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Provided accurate information about products, prices and services.
Processed transactions using a point-of-sale system.
Maintained up-to-date knowledge of store merchandise and policies.
Built relationships with customers to encourage repeat business.
Social Media and Marketing Student Assistant
Cal State San Bernardino
San Bernardino, CA
03.2022 - Current
Developed and implemented successful social media campaigns.
Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
Managed the daily operations of all assigned social media accounts.
Analyzed data to measure the effectiveness of campaigns and adjust strategies accordingly.
Collaborated with other departments to ensure brand consistency across all channels.
Monitored customer comments on various social media channels and responded in a timely manner.
Testing Technician
American Safety Group
San Bernardino, CA
10.2021 - 02.2022
Performed COVID-19 testing on individuals who met the criteria for testing according to CDC guidelines.
Assessed and monitored patient symptoms related to potential COVID-19 infection.
Provided education about COVID-19 prevention, transmission, and safety measures.
Collected swab samples from patients for laboratory analysis of COVID-19 status.
Ensured proper handling and disposal of potentially contaminated materials in accordance with health regulations.
Education
Bachelor of Science - Sociology
University of California - San Bernardino
San Bernardino, CA
05.2025
High School Diploma -
Diamond Ranch High School
Pomona, CA
05.2021
Skills
Sales Development
Promotional Support
Customer Needs Assessment
Data Analysis
Content Creation
Sales Techniques
Social Media Marketing
Equipment Cleaning and Disinfecting
Visitor Greeting and Support
Accomplishments
Latino Business Association - Marketing Director (CSUSB)