Vanessa Genakos
Plymouth,NH
Summary
Dynamic professional with a proven track record in customer service and sales expertise, notably at Homestead Restaurant. Excelled in cash handling and fostering positive guest interactions, achieving significant customer satisfaction. Skilled in collaborative work and effective upselling, I bring a blend of hard and soft skills to elevate team performance and drive results.
Overview
4
4
years of professional experience
Work History
Server
Homestead Restaurant
Bristol, NH
07.2022 - Current
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills and calculate totals.
- Trained new employees to perform duties.
- Upheld high standards of sanitation in accordance with health department regulations.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Cashier
Fresh!
Laconia, NH
05.2024 - 09.2024
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Ensured compliance with all safety regulations within the store environment.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
Catering Assistant
Winni Wagon
Gilford, NH
06.2021 - 09.2022
- Prepared food items according to recipes and instructions.
- Plated finished dishes according to presentation standards set forth by the restaurant.
- Received orders from clients and communicated details to the chef team accordingly.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Cashier
TJMaxx
Gilford, NH
12.2020 - 06.2022
- Adhered to social distancing protocols and wore mask or face shield.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Stocked shelves with merchandise when needed.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
Education
Bachelor of Science - Healthcare Adminstration
Plymouth State University
Plymouth, NH05-2026
High School Diploma -
Gilford High School
Gilford, NH06-2022
Skills
- Sales expertise
- Effective customer upselling
- Positive guest interactions
- Customer service
- Cash handling
- Task prioritization
- Collaborative work ethic
Timeline
Cashier
Fresh!
05.2024 - 09.2024
Server
Homestead Restaurant
07.2022 - Current
Catering Assistant
Winni Wagon
06.2021 - 09.2022
Cashier
TJMaxx
12.2020 - 06.2022
Bachelor of Science - Healthcare Adminstration
Plymouth State University
High School Diploma -
Gilford High School
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