Vanessa Germain
Jersey City,NJ
Summary
Dedicated Patient Access Center Representative with a strong background in customer service, records management, and billing procedures. Committed to effectively managing client needs and streamlining appointment coordination to enhance patient experiences.
Overview
1
1
Language
3
3
years of post-secondary education
31
31
years of professional experience
Work History
Patient Access Center Representative
Hackensack Meridian Health
Hackensack, New Jersey
11.2023 - Current
- Managed incoming calls to address patient inquiries and scheduling needs.
- Coordinated appointment bookings across various departments and clinics.
- Provided accurate information about services and procedures to patients.
Hairstylist/Skin Care Specialist/ Office Mngr
Ariana Day Spa
Bayonne, New Jersey
08.2014 - 11.2023
- Consulted with clients to determine preferred hairstyles and treatments.
- Performed haircuts, coloring, and styling to meet client specifications.
- Maintained cleanliness and organization of workstations throughout the day.
Office Clerk
Hudson Cnty Municipal Court Officer
Union City, New Jersey
10.2004 - 08.2013
- Processed legal documents and maintained accurate case records efficiently.
- Managed daily office operations and maintained organized filing systems.
- Assisted court personnel with scheduling and coordinating hearings and appointments.
Office Secretary
Greenberg Walden LLC
West New York, New Jersey
08.1995 - 08.2003
- Managed office communications and correspondence for efficient information flow.
- Organized meetings, including scheduling, logistics, and preparation of materials.
- Maintained filing systems for documents and records to ensure easy access.
Education
Cosmetology/Hairstyling - Cosmetology
Natural Motion School of Cosmetology
Jersey City, NJ 09.1996 - 08.1998
Paralegal - Paralegal Studies
Betty Owen School of Business
Jersey City, NJ 08.1991 - 02.1993
Skills
- Patient scheduling
- Billing procedures
- Customer service
- Records management
- Appointment coordination
Languages
Spanish
Professional
Timeline
Patient Access Center Representative
Hackensack Meridian Health
11.2023 - Current
Hairstylist/Skin Care Specialist/ Office Mngr
Ariana Day Spa
08.2014 - 11.2023
Office Clerk
Hudson Cnty Municipal Court Officer
10.2004 - 08.2013
Cosmetology/Hairstyling - Cosmetology
Natural Motion School of Cosmetology
09.1996 - 08.1998
Office Secretary
Greenberg Walden LLC
08.1995 - 08.2003
Paralegal - Paralegal Studies
Betty Owen School of Business
08.1991 - 02.1993