Vanessa Lewis
Detroit
Summary
With a proven track record at Embassy Suites by Hilton, I excel in delivering top-notch housekeeping and caregiving services, enhancing customer satisfaction through exceptional organizational skills and compassionate patient care. Leveraging expertise in documentation review and communication, I consistently exceed employer expectations, contributing to a 20% improvement in service efficiency.
Overview
17
17
years of professional experience
Work History
Housekeeping
Embassy Suites by Hilton
Livonia
06.2017 - Current
- Operate various mechanized cleaning equipment, such as vacuums, polishers, buffers, etc
- Maintain facility in a sanitary and infection-free condition through washing, cleaning and replacement of equipment and furnishings
- Responsible for disposal of trash, waste, and other disposable materials
- Must handle various cleaning solvents, chemicals, etc
- Must comply with all regulations such as OSHA, EPA, State Health Department, etc
- Plan work schedule for major tasks
- Damp dust furniture, light fixtures, window sills, etc
- Empty trash containers daily
- Wet mop floors in all rooms and bathrooms daily
- Damp mop all corridor floors, lobby, dining areas and others daily
- Clean and wash basins, mirrors, commodes, tubs, and showers daily
- Check all vacant rooms daily to keep fresh
- Report any needed repairs immediately to supervisor (such as leaky faucets or toilets, loose tile, broken windowpanes, missing nuts or screws, beds needing repair, etc.)
- Wash windows as scheduled
- Completely strip and recoat all floor areas when necessary and as scheduled
- Check entire area for spills, water, etc
- Periodically, especially in residents' bathrooms
- Follow instructions on use of germicidal solutions to clean
- All procedures for solution use will be part of the housekeeper's training
- Use safety precautions in all housekeeping services
Caregiver
The Avalon of Commerce Township
Commerce
03.2021 - 06.2022
- Transportation, companionship, financial assistance, housekeeping, emotional support, and more
Private Duty Caregiver
Helping Hands
Novi
03.2018 - 01.2019
- Assisting with personal care tasks like bathing, dressing, grooming, and toileting, managing medications, providing mobility assistance, offering companionship, managing basic housekeeping duties, and ensuring the client's overall comfort and safety while respecting their privacy and dignity
Child Care Aide
Personalized Child Care Services
Detroit
06.2014 - 09.2015
- Supervise and monitor the safety of children in their care
- Prepare meals and organize mealtimes and snacks for children
- Help children keep good hygiene
- Develop schedules and routines to ensure that children have enough physical activity, rest, and playtime
Caregiver
Regency Heights Nursing Home
Detroit
08.2008 - 11.2010
- Monitored patient condition by observing physical and mental condition, intake and output, and exercise
- Supported patients by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands
- Assisted patients by providing personal services, such as, bathing, dressing, and grooming
- Helped patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene
- Helped family members care for the patient by teaching appropriate ways to lift, turn, and re-position the patient; advising on nutrition, cleanliness, and housekeeping
- Recorded patient information by making entries in the patient journal; notifying nursing supervisor of changing or unusual conditions
- Maintained a safe, secure, and healthy patient environment by following standards and procedures; maintaining security precautions; following prescribed dietary requirements and nutrition standards
- Updated job knowledge by participating in educational opportunities
- Protected the home care agency by adhering to professional standards, home care policies and procedures, federal, state, and local requirements
- Enhanced service reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add
Education
High school - Basic
Highland Park Community High School
Detroit, MI06.2009
Skills
- Documentation review
- Customer Service
- Housekeeping
- Word
- Caregiving
- Communications
- Front desk
- Cleaning
- Meal Preparation
- Organizational skills
- Phone etiquette
- Administrative experience
- Home Care
- Hospitality
- Patient care
- Vital signs
- Communication skills
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Caregiver
The Avalon of Commerce Township
03.2021 - 06.2022
Private Duty Caregiver
Helping Hands
03.2018 - 01.2019
Housekeeping
Embassy Suites by Hilton
06.2017 - Current
Child Care Aide
Personalized Child Care Services
06.2014 - 09.2015
Caregiver
Regency Heights Nursing Home
08.2008 - 11.2010
High school - Basic
Highland Park Community High School