Vanessa Loera
Riverside,CA
Summary
I have been in the customer service and food industry for over ten years. I deliver prompt and friendly service to all customers. I am an outgoing person, a quick learner and great at multitasking. I am a high-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. I am collaborative, hardworking and efficient at prioritizing and handling tasks to promote positive dining experiences.
Overview
9
9
years of professional experience
Work History
Bartender
Dls Events
Los Angeles, CA
01.2021 - Current
- Collected and organized daily till totals and tips.
- Greeted customers and provided excellent customer service.
- Neatly sliced and pitted fruit for garnishing drinks.
- Upsold customers from shelf to premium brands to help boost sales.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Poured wine, beer and cocktails for patrons.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Assisted in setting up the bar for service shift.
- Greeted guests with friendliness and professionalism.
SERVER
THE BROKEN YOLK CAFE
08.2018 - Current
- Delivered great service by greeting and serving customers in a timely, friendly manner
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods
- Served all food courses and alcoholic beverages to guests
- Answered questions about the menu and made recommendations when requested
- Made sure customers were satisfied with their meal and their experience at the restaurant
- Fast paced environment, I work well under pressure
- Pick up shifts whenever available
- Provided high quality service
- Pre-bussed my tables and cleaned up when customers were finished
SERVER
OLD TOWN MEXICAN CAFE
10.2016 - 05.2018
- Followed strict rules and dress code
- Delivered great service by greeting and serving customers in a timely, friendly manner
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods
- Served all food courses and alcoholic beverages to guests
- Answered questions about the menu and made recommendations when requested
- Fast paced environment, I work well under pressure
- We handle our cash throughout our whole shift and make sure we cash out at the end of the night
- Provided high quality service
- Pre-bussed my tables and cleaned up when customers were finished
Education
Bachelor of Science - Nursing
West Coast University
Ontario, CA07-2026
BSN -
CALIFORNIA STATE UNIVERSITY OF SAN BERNARDINO
San Bernardino, CASkills
- Bilingual
- Great multi-tasking skills
- Quick learner
- Work well under pressure
- Organized and clean
- Great customer service skills
- Good at computer skills
- Flexible schedule
- Critical thinking
- Time management
- Team collaboration
- Effective communication
- Professional attitude
Timeline
Bartender
Dls Events
01.2021 - Current
SERVER
THE BROKEN YOLK CAFE
08.2018 - Current
SERVER
OLD TOWN MEXICAN CAFE
10.2016 - 05.2018
Bachelor of Science - Nursing
West Coast University
BSN -
CALIFORNIA STATE UNIVERSITY OF SAN BERNARDINO