Vanessa Lopez
Campbell,CA
Summary
To obtain an entry level position within a leading company or organization which utilizes my information technology skills, interpersonal communication abilities, service industry work experience; while, also allowing me to contribute to the team, continue my leadership development, and leads to future growth opportunities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Guest Associate
European Wax Center
San Jose, CA
08.2021 - Current
- Took reservations over phone and through email, recording guest information in computer system and verifying details.
- Manage the overall flow of the center while providing an exceptional guest experience.
- Educates every guest on the services, products, and loyalty programs to enhance their experience.
- Identify customer needs and recommend skincare products and packages based on their preferences
Front
Safeway
San Jose, CA
05.2020 - 07.2021
- Accurately processed money transactions while maintaining professional interactions
- Provide exceptional customer service and answer questions regarding store products
Desk Clerk
MidPen Housing
Sunnyvale, CA
04.2019 - 05.2020
- File, prepare correspondence, sort and distribute notices
- Complete property logs, incident reports and other office responsibilities
- Enforce Community Policies and House rules Respond to resident complaints and assist in the resolution of resident disputes
Front Desk Agent
Alura Inn
San Jose, CA
06.2018 - 04.2019
- Processed cancellations and modifications to reservations
- Promoted goodwill by being courteous, friendly and helpful to guests, managers and all other associates
Receptionist
Western Dental & Orthodontist
San Jose, CA
03.2015 - 02.2018
- Responded to patient questions and or concerns.
- Performed and undertook other duties and responsibilities requested by the Office Manager or the PDM
Education
Diploma -
San Jose Conservation Corps
Diploma -
The Salon Professional Academy
San Jose, CASkills
- Bilingual
- Customer Service
- Retail Sale
- Lash and eyebrow maintenance
- Waxing Hair Removal
- Scheduling
- Microdermabrasion
- Product Knowledge
- Sanitation
Certification
- Barbicide and Covid-19
- Dermalogica Clean touch
- PCA Chemical Peel
Timeline
Guest Associate
European Wax Center
08.2021 - Current
Front
Safeway
05.2020 - 07.2021
Desk Clerk
MidPen Housing
04.2019 - 05.2020
Front Desk Agent
Alura Inn
06.2018 - 04.2019
Receptionist
Western Dental & Orthodontist
03.2015 - 02.2018
Diploma -
San Jose Conservation Corps
Diploma -
The Salon Professional Academy
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