Vanessa Madrigal
Summary
Adept at maintaining high service standards under pressure, I excelled in multitasking and customer satisfaction at Jenny's Cafe. My experience spans from precise machine operation at Wonderful Halos to effective team collaboration, showcasing my ability to enhance operational efficiency. Skilled in cash handling and bilingual communication, I consistently contribute to positive outcomes and workplace harmony. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
Work History
Waitress/Server
Jenny's Cafe
11.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Machine Operator CBT
Wonderful Halos
08.2022 - 07.2023
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Operated multiple machines simultaneously to meet production requirements.
- Operated machining equipment safely with team of operators.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Complied with company and OSHA safety rules and regulations.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
Sorter/Packer
Munger Farms
07.2020 - 12.2021
- Used hand-held scanners to sort items into specific categories.
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Stacked items according to weights, sizes, types, and picking priorities.
- Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
Assistant
Auto International Insurance
06.2021 - 11.2021
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Monitored and ordered supplies and materials to keep office well stocked.
Education
Associate's Degree In Automotive Engineering - Automotive Engineering Technology
UEI College
Bakersfield, CA06.2022
High School Diploma -
Valley High School
Delano, CA05.2016
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Cash Handling
- Order Taking
- Cleanliness
- Payment Processing
- Supply Restocking
- Biligual
- Warm and Friendly
- Team Player
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Waitress/Server
Jenny's Cafe
11.2023 - Current
Machine Operator CBT
Wonderful Halos
08.2022 - 07.2023
Assistant
Auto International Insurance
06.2021 - 11.2021
Sorter/Packer
Munger Farms
07.2020 - 12.2021
Associate's Degree In Automotive Engineering - Automotive Engineering Technology
UEI College
High School Diploma -
Valley High School