Vanessa Moreno
San Antonio
Summary
Dynamic professional with experience as a Shift Supervisor at CVS Pharmacy, excelling in cash handling and employee training. Proven ability to enhance workplace safety and manage staff effectively, ensuring compliance with OSHA regulations. Recognized for exceptional customer service and adept at resolving issues, fostering a positive environment for both employees and customers. Trained in the pharmacy and worked in the pharmacy part time.
Overview
3
3
years of professional experience
Work History
Shift Supervisor, RX Trainee
CVS Pharmacy
12.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Passenger Service Assistant
Prospect Airport Services
01.2022 - 02.2025
- Ensured passenger safety by conducting thorough pre-flight checks of wheelchairs and other mobility equipment.
- Facilitated effective communication between airline staff and non-English speaking passengers, utilizing language skills when necessary.
- Provided exceptional customer service to diverse clientele, addressing individual needs and preferences.
- Participated in regular training sessions covering topics such as safety regulations compliance updates or changes in company policies.
Education
No Degree - Pharmacy
Southern Careers Institute
TX02-2024
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Shift leadership
- Shift checklists
- OSHA regulations compliance
Timeline
Shift Supervisor, RX Trainee
CVS Pharmacy
12.2023 - Current
Passenger Service Assistant
Prospect Airport Services
01.2022 - 02.2025
No Degree - Pharmacy
Southern Careers Institute
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