Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate

Vanessa Munoz

Fort Worth,TX

Summary

As and employee I consider myself very determined, hard working, and responsible. Dynamic and results-oriented professional with a proven track record in customer service and sales expertise, honed across roles at Zips Car Wash, Einstein Bro Bagels and other leading companies. Excelled in building customer loyalty through exceptional service and problem-solving skills. Skilled in communication and teamwork, consistently contributing to team success and customer satisfaction.

Overview

4
4
years of professional experience

Work History

Sales Associate

Zips Car Wash
02.2024 - 12.2024
  • Provided exceptional customer service by selling memberships, helping with card transactions and with decision making
  • Carefully guided in cars
  • Cleaned the parking lot (swept, mopped, took out trash, sanitized restroom, cleaned tunnel)
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers
  • Engaged with customers to build rapport and loyalty.

Cashier

Salsa Y Limon
05.2021 - 04.2022
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.

Cashier/Barista

Einstein Bro Bagels
05.2023 - 01.2024
  • Handled cash transactions accurately and efficiently, balancing the register at the end of each shift
  • Barista, made hot and iced drinks
  • Cleaned and sanitized restrooms, including toilets, sinks, mirrors, and floors
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Cashier Floor

QuikTrip
05.2022 - 05.2023
  • Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Cleaned and sanitized restrooms, including toilets, sinks, mirrors, and floors

Education

High School Diploma -

North Side High School
Fort Worth, TX
05.2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Exceptional customer service
  • Outgoing personality
  • Cash handling
  • Sales expertise
  • Barista Experience
  • Communications
  • Cleaning Experience
  • Phone Etiquette

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Zips Car Wash
02.2024 - 12.2024

Cashier/Barista

Einstein Bro Bagels
05.2023 - 01.2024

Cashier Floor

QuikTrip
05.2022 - 05.2023

Cashier

Salsa Y Limon
05.2021 - 04.2022

High School Diploma -

North Side High School

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Vanessa Munoz