Summary
Overview
Work History
Education
Skills
Timeline
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Vanessa Nelson

Miami,Florida

Summary

Friendly and attentive Cocktail Server with strong experience in high-volume, fast-paced hospitality environments. Dedicated and customer-focused service professional with proven experience in high-volume, fast-paced food service environments. Skilled in accurately taking and processing food and beverage orders, operating POS systems, and handling cash and credit transactions with precision.

Overview

6
6
years of professional experience

Work History

Server

Kekoon Restaurant and Lounge
02.2025 - Current
  • Take food and beverage orders accurately
  • Serve food and drinks promptly and courteously
  • Check on customers to ensure satisfaction and address any issues
  • Handle customer complaints professionally
  • Process payments and operate cash registers or point-of-sale systems

Deli Clerk

Publix
05.2022 - 10.2023
  • Slice deli meats and cheeses to customer specifications while meeting food safety and sanitation standards.
  • Prepare freshly made subs and sandwiches according to customer requests.
  • Restock deli cases with fresh product.
  • Work collaboratively with team members to complete daily tasks and keep the Deli department running smoothly.

Crew Member

McDonald’s
07.2019 - 10.2021
  • Provided exceptional customer service by taking orders accurately and efficiently through a headset system in a fast-paced environment.
  • Performed cashier duties, including processing cash and credit transactions, handling customer inquiries, and ensuring an organized and clean work area.
  • Assisted in stocking inventory and maintaining appropriate supply levels for food preparation.

Education

Associate of Applied Science -

Cambridge College of Healthcare & Technology
05-2027

High School -

Apalachee High School
05.2021

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Customer engagement
  • Hospitality service expertise

Timeline

Server

Kekoon Restaurant and Lounge
02.2025 - Current

Deli Clerk

Publix
05.2022 - 10.2023

Crew Member

McDonald’s
07.2019 - 10.2021

Associate of Applied Science -

Cambridge College of Healthcare & Technology

High School -

Apalachee High School