Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Vanessa Olvera-Arias

Riverdale,GA

Summary

At Neighborhood Choice Financial Service, I excelled as a Teller Manager, enhancing customer satisfaction and fostering a team-oriented environment. My expertise in cash management and problem-solving, coupled with a friendly demeanor, significantly improved operational efficiency. I'm skilled in fraud detection and committed to maintaining high accuracy in transaction processing.

Overview

5
years of professional experience

Work History

Neighborhood Choice Financial Service

Teller Manager
01.2020 - Current

Job overview

  • Fostered a positive work environment by promoting teamwork, collaboration, and open communication among staff members.
  • Improved customer satisfaction by efficiently addressing and resolving account-related inquiries.
  • Trained new employees in cash handling procedures. To promote compliance with established standards.

Education

Paul Mitchell The School
Atlanta, GA

from Masters Cosmetologist
12-2024

University Overview

  • Honoree of Phase Two
  • Honor Roll

Riverdale High School
Riverdale, GA

High School Diploma
05-2021

University Overview

  • Honoree of Beta Club
  • Honoree of National Honors Society


  • Honor Roll


  • Honoree of Mayor's Cup
  • 4.1 GPA
  • Ranked in Top 10% of class

Skills

  • Customer Service
  • Cash handling and management
  • Responsibility
  • Operational Efficiency
  • Accuracy and Speed
  • Transaction Processing
  • Problem-Solving
  • Risk Assessment
  • Fraud Detection Skills
  • Friendly, Positive Attitude
  • Empathy and patience

Languages

Spanish
Native or Bilingual

Timeline

Teller Manager

Neighborhood Choice Financial Service
01.2020 - Current

Paul Mitchell The School

from Masters Cosmetologist

Riverdale High School

High School Diploma
Vanessa Olvera-Arias