Vanessa Pacheco Pena
Hayward,CA
Summary
Dynamic sales associate with proven customer service skills at H&M, adept at building relationships to drive repeat business. Recognized for exceptional multitasking and problem-solving abilities, ensuring efficient operations. Reliable and punctual, I thrive in team environments, consistently enhancing store appeal and customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
H&M Hennes & Mauritz
11.2022 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges, and refunds in accordance with store policy.
Crew Member
Wendys Fast Food
04.2021 - 10.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from the management team.
Education
Associate of Science - Dental Hygiene
Chabot College
Hayward, CA05-2026
Associate of Science - Allied Health
Diablo Valley College
Pleasant Hill, CA05-2024
High School Diploma -
Armijo
Fairfield, CA06-2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Multi-tasking strength
- Listening skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Certification
- BLS
- Dental Radiography
- Infection Control
Timeline
Sales Associate
H&M Hennes & Mauritz
11.2022 - 08.2024
Crew Member
Wendys Fast Food
04.2021 - 10.2022
Associate of Science - Dental Hygiene
Chabot College
Associate of Science - Allied Health
Diablo Valley College
High School Diploma -
Armijo
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