Vanessa Pimentel
Phoenix,AZ
Summary
Seasoned retail professional with over 7 years of experience dedicated to fulfilling customer needs. Excellent sales, service, and communication skills for building customer loyalty with a relationship-oriented approach.
Overview
7
7
years of professional experience
Work History
Digital Personal Shopper
Walmart
Surprise, AZ
07.2018 - 08.2024
- Consistently met numbers to ensure groceries were picked in a timely manner, while checking quality of food and other items to meet customer needs.
- Provided excellent customer service to meet the expectations of customers.
- Collaborated with coworkers and members of management to be successful in daily goals.
- Assisted the rest of the store (stocking, cleaning, and other things outside of the department for the store to succeed).
Cashier
Walmart
Goodyear, AZ
04.2017 - 07.2018
- Customer satisfaction through thorough and friendly communication.
- Developed money handling skills, communication skills, problem-solving skills, and timeliness skills.
- Learned roles of other departments to provide coverage and keep store operational.
- Performed other duties as assigned by management.
Education
Bachelor of Arts - Journalism And Mass Communication
Arizona State University
Phoenix, AZ05-2025
High School Diploma -
Shadow Ridge High School
Surprise, AZ05-2017
Skills
- Customer Service
- Strong interpersonal skills
- Planning and Organization
- Attention to Detail
- Relationship Building
- Time management skills
Languages
Spanish
Native/ Bilingual
Accomplishments
- Participation in Cronkite News Phoenix as a digital reporter through my journalism program at Walter Cronkite School of Journalism and Mass Communication. This role included brainstorming fresh news ideas, actively reporting in the field, writing stories and having them published on the Cronkite News website. Several of my stories were mentioned by fellow news organizations.
Timeline
Digital Personal Shopper
Walmart
07.2018 - 08.2024
Cashier
Walmart
04.2017 - 07.2018
Bachelor of Arts - Journalism And Mass Communication
Arizona State University
High School Diploma -
Shadow Ridge High School
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