Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Vanessa Quintero

San Antonio,TX

Summary

Dynamic professional with a strong background in customer service and cash handling at Dollar Tree. Proven ability to resolve conflicts and enhance customer satisfaction through effective communication and empathy. Skilled in payment processing and team collaboration, consistently contributing to operational efficiency and fostering positive customer relationships.

Overview

11
11
years of professional experience

Work History

Cashier

Dollar Tree
San Antonio, TX
10.2025 - Current
  • Processed customer transactions accurately and efficiently at point of sale.
  • Maintained organized cash register area to enhance operational efficiency.
  • Assisted customers with inquiries, providing exceptional service and support.
  • Handled returns and exchanges following company policies and procedures.
  • Monitored inventory levels, notifying management of low stock items promptly.
  • Resolved customer complaints professionally to ensure satisfaction and loyalty.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Processing Technician

Octapharma Plasma Center
San Antonio, TX
06.2022 - 02.2024
  • Operated plasma collection equipment, ensuring adherence to safety protocols and operational standards.
  • Conducted donor health screenings, verifying eligibility and documenting medical histories accurately.
  • Assisted in maintaining clean and organized workspaces, promoting efficient workflow within collection areas.
  • Collaborated with team members to streamline plasma processing procedures, enhancing overall efficiency.
  • Participated in regular training sessions to stay updated on industry regulations and safety standards.
  • Played a key role in reducing lead times through effective scheduling and prioritization of work orders.

Temp Agent

Pacesetters Personnel Services
San Antonio, TX
08.2015 - 02.2022

. Went to variety of warehouses with hot and cold temperatures

.line assembly

. Meeting different quotas

. Would go to warehouses that needed temp agents for help

  • Collaborated with team members to streamline operational workflows, improving overall efficiency.

Education

High School Diploma -

Positive Solutuons
1325 N Flores St Ste 100

Skills

Customer service

Customer assistance

Work ethic and integrity

Patience and empathy

Time management skills

Cash handling

Cleaning and sanitizing

Team collaboration

Reliability and punctuality

Customer relations

Written and verbal communication

Payment processing

Product restocking

Conflict resolution

Product knowledge

Refunds and exchanges

Timeline

Cashier

Dollar Tree
10.2025 - Current

Processing Technician

Octapharma Plasma Center
06.2022 - 02.2024

Temp Agent

Pacesetters Personnel Services
08.2015 - 02.2022

High School Diploma -

Positive Solutuons
Vanessa Quintero